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Evolution of Work Teams. Based upon Abe Raab Model. 1. Initiates own objectives. Has necessary resources. and authority. 3. Monitors own performance. 4. Performs own corrective. actions. Measures of Team Autonomy. Is it a TEAM, or just a GROUP ?
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Evolution of Work Teams Based upon Abe Raab Model
1. Initiates own objectives Has necessary resources and authority. 3. Monitors own performance 4. Performs own corrective actions Measures of Team Autonomy
Is it a TEAM, or just a GROUP? • Members, the common bond, leader type and recognition will depend upon two major factors: • Interdependence v. Independence • Complexity v. Predictability
The process is sequential or complementary with each person fulfilling a pre-defined component The group is focused on a pre-defined group of customers , competitors or users. The image of the group as a whole affects the individual credibility of its members. The group has a pre-defined mission or objective to be accomplished . Characteristics of Group Interdependence
There is low immediate interchangeability of skills or assignments. The specialized skills contributed by group members are seen as a vocation or profession. It is unlikely that the skills and hard work of one team member can off-set underperformance by the others. Team member acceptance is based upon relevant education, reputation and experience. Characteristics of Job Complexity
Defining Group V. Team Differences HIGH COMPLEXITY LOW COMPLEXITY INTERDEPENDENCE HIGH HIGH INTERDEPENDENCE INTERDEPENDENCE Work Process Project Team Team HIGH COMPLEXITY LOW COMPLEXITY LOW LOW INTERDEPENDENCE INTERDEPENDENCE Specialist Group Work Group Work Clarity/Predictability
SPECIALIST’S GROUP PROJECT OR RESEARCH TEAM Members: Contributing, cross-functional experts. Common Bond: Customer acceptance of team’s effort. Leader Type: Respected Advocate and Synthesizer. Recognition for: Value of expertise contributed blended with team project success. Members: Autonomous, independent contributors Common Bond: Profession & location. Leader Type: Expertise, a Role model and spokesperson. Recognition: Individual creativity and expertise shared with others. WORK GROUP WORK PROCESS TEAM Members: Independent workers frequently in a defined labor category. Common Bond: Strength in unity to overcome perceived exploitation. Leader Type: Even-handed, consistent job assigner. Recognition: Compliance with specific, individual job rules and exceeding expectations on work assignments. Members: People who can do the key tasks of the team. Common Bond: Identity based upon team performance and innovation. Leader Type: Business Agent, Enabler, Steward Recognition: Team effectiveness and individual special contributions. Balancing Team and Individual Performance Complexity Interdependence GROUPS TEAMS