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Understanding Work Teams

Understanding Work Teams. Learning Outcomes. Learn why work teams are popular in organizations Review the five stages of team development Compare work groups and work teams Identify four common types of work teams. Learning Outcomes. List the traits of high-performing work teams

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Understanding Work Teams

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  1. Understanding Work Teams Chapter 9

  2. Learning Outcomes • Learn why work teams are popular in organizations • Review the five stages of team development • Compare work groups and work teams • Identify four common types of work teams Chapter 9

  3. Learning Outcomes • List the traits of high-performing work teams • Learn how organizations create team players • Explain how management can keep teams from becoming stagnant • Analyze the role of teams in continuous process improvement programs Chapter 9

  4. Performance Efficiency Job Satisfaction The Popularity of Teams Chapter 9

  5. Stage I Forming Prestage I Stage II Storming Stage III Norming Stage IV Performing Stage V Adjourning Stages of Team Development Chapter 9

  6. Work Groups Work Teams Comparing Work Groups and Work Teams Share information Neutral (may be negative) Individual Random and varied Goal Synergy Accountability Skills Collective performance Positive Individual and mutual Complementary Chapter 9

  7. Types of Work Teams • Problem-solving • Functional • Self-managed • Cross-functional • Virtual Chapter 9

  8. Clear Goals Unified Commitment Good Communication Effective Teams Relevant Skills Mutual Trust Negotiating Skills Effective Leadership Internal Support External Support Chapter 9

  9. Challenges of Creating Team Players Individual Preferences National Culture Work Environments Chapter 9

  10. Key Roles on Teams Adviser Linker Creator Promoter Assessor Organizer Producer Controller Maintainer Chapter 9

  11. Shaping Team Behavior Selecting Training Rewarding Chapter 9

  12. ReinvigoratingMature Teams Preparation Refresher Training Advanced Training Constant Learning Chapter 9

  13. Contemporary Team Issues Continuous Improvement Workforce Diversity Chapter 9

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