On The Right Track Multiple Response System (MRS) and System of Care (SOC)

1. On The Right TrackMultiple Response System (MRS) and System of Care (SOC) North Carolina’s Child Welfare Reform Model 1, 2008

2. What is MRS? North Carolina’s Child Welfare Reform • Strengths based structured intake • Choice of two assessment responses for reports of child maltreatment • Coordination between Work First (TANF) and child welfare • Coordination with law enforcement on cases of abuse • Redesign of CPS In-Home Services • Child and Family Team (CFT) meetings throughout the life of the case • Shared Parenting meetings

3. What is SOC? “System of Care is not a program – it is a philosophy of how care should be delivered. Systems of Care is an approach to services that recognize the importance of family, school and community, and seeks to promote the full potential of every child and youth by addressing their physical, emotional, intellectual, cultural and social needs.”1 1 United States Department of Health and Human Services, Substance Abuse & Mental Health Services Administration “Systems of Care,” http://systemsofcare.samhsa.gov/

4. SOC Supports MRS SOC MRS

5. What is SOC? North Carolina’s Child Welfare Reform Based on a System of Care Model • Culturally Competent • Child, Youth, and Family Involvement • Individualized, Strengths Based Care • Community Based Services and Supports • Interagency Collaboration • Accountability to Results

6. What is FCP? North Carolina’s Child Welfare Reform Based on Six Family Centered-Practice Principles of Partnership • Everyone desires respect • Everyone wants to be heard • Everyone has strengths • Judgments can wait • Partners share power • Partnership is a process

7. SOC and FCP A Crosswalk

8. How it Works!

9. What is MRS? North Carolina’s Child Welfare Reform • Strengths based structured intake • Choice of two assessment responses for reports of child maltreatment • Coordination between Work First and child welfare • Coordination with law enforcement on cases of abuse • Redesign of CPS In-Home Services • Child and Family Team (CFT) meetings throughout the life of the case • Shared Parenting meetings

10. Ideas From the Group?

11. What is MRS? North Carolina’s Child Welfare Reform • Strengths based structured intake • Choice of two assessment responses for reports of child maltreatment • Coordination between Work First and child welfare • Coordination with law enforcement on cases of abuse • Redesign of CPS In-Home Services • Child and Family Team (CFT) meetings throughout the life of the case • Shared Parenting meetings

12. Child and Family Team Meetings Done MRS / SOC Style…CFT Meetings: • Recognize and respect the family as the experts of their own children and that no one knows a family’s strengths and needs better than the family • Moves away from traditional child welfare service planning which is deficits based and assumes child welfare worker is the professional by trusting and believing that families can solve their own problems • Values the supports (both formal and informal) that the family brings to the table • Is guided by a neutral facilitator to give voice to both the family and the professionals

13. Your Role in the CFT Meeting As Work First Workers You Can Help By: • Being willing to support the family by sharing your observations of their progress in the WF program, of their successes, of their barriers or challenges, and of their on-going needs • Support the family by discussing how their work participation will impact their ability to provide appropriate care for their children • Being willing to be a teacher and a formal support for the family to increase the number of successes that families experience • Sharing information with the team about any external resources that may assist the family in reaching their goal of being successful parents and economically self-sufficient citizens

14. You are Part of the Equation!

15. What is the PIP? • A plan to continue enhancing child welfare reform developed through a collaborative process between staff from county departments of social services, youth, parents, foster parents, service providers, and other child and family serving agencies • It not a new initiative or project; it is a continuation of the work we have already accomplished through MRS/SOC • Ultimately this plan is about improving outcomes for children and families which can only be accomplished through collaborative efforts • A plan whose implementation benefits from collaboration among various stakeholders, including Work First staff

16. Pieces of the Child Welfare Pie

17. Local Community Collaborative A place within a community where family members and professionals can: • complete a community service needs assessment • share information about community resources and plan around service array needs for children in the community • advocate for any special needs

18. State Community Collaborative “The North Carolina Collaborative for Children, Youth and Families, through a System of Care framework, provides a forum for collaboration, advocacy, and action among families, public and private child and family serving agencies and community partners to improve outcomes for all children, youth and familes.”1 1 North Carolina Collaborative for Children, Youth and Families http://www.nccollaborative.org

19. The State Collaborative

20. Candice Britt, MSW – Child and Family Services Review Coordinator candice.britt@ncmail.net R. Patrick Betancourt – Multiple Response System Coordinator patrick.betancourt@ncmail.net North Carolina Division of Social Services 325 North Salisbury St. MSC 2408 Raleigh, NC 27699-2408 919-733-4622 / 919-715-6714 fax Thank You! Please feel free to contact us!