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STATE OF THE PROVINCE: AUGUST 2011 NORTHERN CAPE PROVINCE PROVINCIAL MANAGER : AP MVULA

STATE OF THE PROVINCE: AUGUST 2011 NORTHERN CAPE PROVINCE PROVINCIAL MANAGER : AP MVULA. CONTENTS. Provincial Profile Provincial Management – Organogram Provincial Capacity – Filled and Unfilled Posts Strategic Overview Provincial Turn-Around Times

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STATE OF THE PROVINCE: AUGUST 2011 NORTHERN CAPE PROVINCE PROVINCIAL MANAGER : AP MVULA

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  1. STATE OF THE PROVINCE: AUGUST 2011NORTHERN CAPE PROVINCE PROVINCIAL MANAGER : AP MVULA

  2. CONTENTS • Provincial Profile • Provincial Management – Organogram • Provincial Capacity – Filled and Unfilled Posts • Strategic Overview • Provincial Turn-Around Times • Service Delivery Channels – Improving Access • Provincial Finances – Budget and Expenditure • Corruption Prevention and Prosecution • Conclusions

  3. DISTRICT MUNICIPALITIES AND POPULATION Frances Baard Sol Plaatjie Phokwane Magareng Dikgatlong 353 195 John Taolo Gaetshewe Gasegonyane Gamagara Joe Morolong 173 455 Pixley Ka Seme Emthanjeni Umsobomvu Renosterberg Thembelihle Ubuntu Kareeberg Siyancuma Siyathemba 166 849 POPULATION : 5 District Municipalities and 27 Local Municipalities ( 1 058 062) Namakwa Nama Khoi Khai Ma Kammiesberg Karoo Hoogland Hantam Richtersveld 126 497 Siyanda Khara Heis Kheis Mier Khai Garieb Kgatelope Tsantsabane 238 066

  4. PROVINCIAL OFFICES: CIVIC SERVICES OFFICES PROVINCIAL OFFICE: CIVIC SERVICES OFFICES RO KURUMAN RO UPINGTON DO POSTMASBURG DO PAMPIERSTAD DO JANKEMPDORP RO KIMBERLEY SO DOUGLAS SPRINGBOK SO GALESHEWE SO ROODEPAN SO THLOKOMELO DO PRIESKA DO DE AAR SO COLESBURG CALVINIA

  5. PROVINCIAL OFFICE: IMS OFFICES (PORTS OF ENTRY) RIETFONTEIN MCCARTHYSRUST TWEE RIVIEREIN MIDDELPUTS GEMSBOK LO KURUMAN NAKOP SENDELINGSDRIFT AIR AND RAIL AIRPORT UPINGTON ONSEEPKANS LO KIMBERLEY VIOOLSDRIFT ALEXANDER BAY LO PRIESKA LO SPRINGBOK LO DE AAR LO CALVINIA

  6. SERVICE POINTS

  7. Distribution of DHA offices within District Municipalities District municipalities in the FS.

  8. Distribution of DHA offices within District Municipalities District municipalities in the FS.

  9. Distribution of DHA offices within PROVINCE

  10. PROVINCIAL CAPACITY The Northern Cape Province has a total establishment of 321 officials. Civic Services: 228 Immigration Services: 81 Support Administration: 12 OFFICE CAPACITY

  11. TRAINING

  12. People with disabilities 6/279= 2,15%

  13. Management team Regional Offices PROVINCIAL MANAGER MR AP MVULA DMO: MR RJ ABRAMS DIRECTOR: FINANCE MS FL KHOZA LARGE OFFICE KIMBERLEY MRS DS ARENDSE LARGE OFFICE UPINGTON MR MN NGAKA LARGE OFFICE KURUMAN MS SC GOPANE (A) SO Thlokomelo , SO Roodepan, SO Galeshewe LOCAL OFFICE DE AAR MR M VAN SYFER LOCAL OFFICE PRIESKA MR S MBALULA LOCAL OFFICE CALVINIA MS H HOBONGWANA LOCAL OFFICE SPRINGBOK MR P DAVIDS SO Colesburg SO Douglas LOCAL OFFICE JAN KEMPDORP MR L SEDUMEDI (A) LOCAL OFFICE POSTMASBURG MR T SECHOGELA (A) LOCAL OFFICE PAMPIERSTAD MR E MONAMETSI

  14. PROVINCIAL MANAGER MR AP MVULA Management team IMS Border Posts DMO: MR RJ ABRAMS VIOOLSDRIFT Ms VF Van Wyk ONSEEPKANS Ms C Miennies (A) ALEXANDER BAY Mr. F Snyman NAKOP MR BA van der Westhuizen RIETFONTEIN Ms H Du Plessis GEMSBOK Mr. AW Williams TWEE RIVIEREIN Mr. C Van Rooi SENDELINGSDRIFT Ms A Engelbrecht MIDDELPUTS Mr. JJW Mmoloki (A) MCCARTHYSRUST Ms N Witkoei (A) UPINGTON AIRPORT No Establishment

  15. STRATEGIC OVERVIEW VISION STATEMENT A safe, secure South Africa where all of its people are proud of, and value, their identity and citizenship. MISSION The efficient determination and safeguarding of the identity and status of citizens and the regulation of migration to ensure security, promote development and fulfil our international obligation. • VALUE STATEMENT • The DHA is committed to be: • People-centred and caring, Patriotic • Professional and having integrity, • Corruption free and ethical, • Efficient and innovative.

  16. OUTCOMES DERIVED FROM GOVERNMENT’S MANDATE & THE MTSF • Improved quality of basic education • A long and healthy life for all South Africans • All people in South Africa are and feel safe • Decent employment through inclusive economic growth • A skilled and capable workforce to support an inclusive growth path • An efficient, competitive and responsive economic infrastructure network • Vibrant, equitable and sustainable rural communities with food security for all • Sustainable human settlements and improved quality of household life • A responsive, accountable, effective and efficient local government system • Environmental assets and natural resources that are well protected and continually enhanced • Create a better South Africa and contribute to a better and safer Africa and World • An efficient, effective and development oriented public service and an empowered, fair and inclusive citizenship

  17. National Agenda…(12 Outcomes) ECONOMIC SECTOR AND INFRASTRUCTURE DEVELOPMENT Decent employment through inclusive economic growth Skilled and capable workforce to support an inclusive growth path An efficient, competitive and responsive economic infrastructure network SOCIAL PROTECTION, COMMUNITY AND HUMAN DEVELOPMENT CLUSTER Quality Basic Education A long and health life for all South Africans Sustainable Human Settlements and improved quality of household life Protect and enhance our environmental assets and natural resources Vibrant, equitable, sustainable rural communities contributing towards food security GOVERNANCE & ADMINISTRATION CLUSTER Responsive, accountable, effective and efficient local government system An efficient, effective and development orientated public service and an empowered, fair and inclusive citizenship JUSTICE CRIME PREVENTION & SECURITY CLUSTER All People in South Africa are free and feel safe

  18. COMMITMENTS FOR THE DHA IN MINISTER’S P.A. • (3) All people in South Africa are and feel safe • Securing the identity and status of citizens • Completion of all strategic information and identification projects within already defined budgets and time frames • Effective and efficient refugee management strategies and systems • (5) A skilled and capable workforce to support an inclusive growth path • In contributing to the level of skills and general economic development in South Africa targets need to be set to realise a positive skills migration trend of around 50,000 migrants annually. Focus should be on critical skills shortages, supportive of the medium term strategies and outcomes adopted by government

  19. COMMITMENTS FOR THE DHA IN MINISTER’S P.A. • (12) An efficient, effective and development oriented public service and an empowered, fair and inclusive citizenship • OUTPUT: Service delivery access and quality • TARGETS : • The registration of every child birth within 30 days of delivery. • The issuing of identity documents to every South African 16 years and above. • Registering of all deaths and the provision of accurate statistics in this regard by the end of each financial year, covering the previous calendar year. • Turnaround times for all services, queuing times and unit costs per service • The maximum distance for a citizen to travel to access Home Affairs services

  20. PROVINCIAL STATISTICS

  21. SCHOOLS REPORT MOBILES REPORT

  22. Duplicate Identity Documents

  23. HEALTH CENTRES CONNECTED

  24. NORTHERN CAPE SERVICE DELIVERY TURN-AROUND TIMES

  25. NORTHERN CAPE SERVICE DELIVERY TURN-AROUND TIMES

  26. NORTHERN CAPE SERVICE DELIVERY TURN-AROUND TIMES

  27. INSPECTORATE SECTION

  28. INSPECTORATE SECTION

  29. PERMIT SECTION

  30. IMMIGRATIONS STATISTICS – 6 MONTHS PERIOD

  31. PROVINCIAL FINANCES – BUDGET AND EXPENDITURE 27

  32. PROVINCIAL FINANCES – BUDGET AND EXPENDITURE • Projected Overspending: R 1, 404 million on Goods and Services • An increase in expenditure is attributed to the following: • 36 vacant posts that were filled • 6 vacant posts that will be filled • Personnel related expenditure ie. Accommodation, traveling, S&T, Training • Inflation increase • The Province, has however, implemented cost saving measures to curb overspending on Goods and Services. • The projected under spending on Compensation of Employees is as a result of a saving caused by late appointments of staff.

  33. COMMUNICATION STRATEGY (Awareness Campaigns)

  34. STAKEHOLDER FORUMS IMPACT ON SERVICE DELIVERY

  35. STAKEHOLDER FORUMS IMPACT ON SERVICE DELIVERY

  36. This project was piloted in the John Taolo Gaetshewe Municipality in October 2010 as part of the NPR Campaign. Stakeholders included SASSA, SIU and SAPF. The project was escalated in February 2011 to Siyanda District Municipality and in March 2011 to Namakwa District Municipality. • The purpose of the project was to document destitute communities to verify documentation as issued by DHA for the purpose of receiving grants at SASSA and to enable SASSA; through correct documentation; to register new grants. • Detection of 2 Botswana citizens receiving grants in South Africa. Further investigations by IMS and stakeholders to be conducted. • 13 423 beneficiaries documents were verified and 15 072 birth certificates were verified for grants. • As a result of the 141 birth registrations, 179 new grant applications were completed. • 219 grants were cancelled due to the verification process and 57 suspended. A future saving for Government totals to R6 144 000.00 • ID applications : 506 • Birth Registrations : 141 • LRB’S : 93 • Passport applications : 49 • BMD Certificates handed over : 119 • Arrested : 1 Lesotho citizen • Deported : 1 Botswana citizen • Citizenship : 1 Fraudulent Citizenship SPECIAL PROJECT: MBOMBOZI PROJECT

  37. The following hotspots were identified for the continuation of the Project by Stakeholder Forum consisting of DHA, SASSA, SIU and SAPF. MBOMBOZI PROJECT

  38. MEASURES IN PLACE TO MONITOR SERVICE DELIVERY: • Departmental Hotline displayed at all offices for clients • Provincial Champions and DHA top management photos with numbers visible for public to report poor service. • Open door policy by PM and office managers • Suggestion Box for public members. • Queue Management System (QMS) at LO Kuruman • Customer service delivery feedback forms • Complaint Register

  39. ACHIEVEMENTS • Improved and increase in capacity at Small Offices and Mobile Units (36 posts) • 32 stakeholder forums have been launched in the 2010/2011 financial year • The Mbombozi Project was piloted in the John Taolo Gaetsewe Municipality in October 2010 as part of the NPR Campaign. Stakeholders included SASSA, SIU and SAPF. • 12 Hospitals have been connected for online hospital connectivity • Refurbishment of large and locals offices: Kimberley, Upington, Pampierstad, De Aar and Postmasburg according to the new Departmental specifications • Appointment of Director: Finance and supporting staff • Increased detection and deportation of illegal foreigners • Employee Wellness held a health day for staff at Upington and Kimberley

  40. CHALLENGES • Prolonged turn around time of client queries • Prolonged turnaround time of permits • Scarcity of appropriate office space for Footprint expansion • Vastness of Province impacts negatively on availability of resources • Shortage of Immigration officials at Ports of Entry WAY FORWARD • Launching of Provincial Stakeholder Forum • Strengthening relationships with current stakeholder forums and ensuring maximum functionality • Prioritize filling of vacant posts

  41. LARGE OFFICE UPINGTON REFURBISHED

  42. KALAHARI FERRARI

  43. THANK YOU DANKIE TCAKA (KHWE) PHANDU (XUN) KE A LEBOGA (TSWANA)

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