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National Framework Agreement for Laboratory Consumables: KPI Meeting Sarstedt Ireland. Quarter 2 (April- June 2011) Alan Byrne :General Manager. Sarstedt Ireland Performing well. Excellent Q 1 Performance across all business units Total Sales Q2 2011 € 1.17 Million
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National Framework Agreement for Laboratory Consumables: KPI Meeting Sarstedt Ireland Quarter 2 (April- June 2011) Alan Byrne :General Manager
Sarstedt Ireland Performing well Excellent Q 1 Performance across all business units Total Sales Q2 2011 €1.17 Million Q2 2010 € 1,11 Million 5% Growth Laboratory Consumable Sales (All sectors) Q2 2011 €708,914 Q2 2010 €697,161 2% Growth
Packaging Including inner Product. Not set up to measure packaging weight alone. New Packaging on many lines (Green Issues) Sarstedt Irleland is happy to receive packaging returns; Now Part of Rep Communication “Sales Schema”
New Entrants to Framework • Teagasc now getting Framework pricing from July 1st. • NUIG getting Framework prices since 13/6/11. (6.2 % saving already Vs old prices)
Average Invoice Value increasing inline with number of invoices
Delivery Success Rate Q 2 2011(KPI and 3rd Party assessment)
Complaints Issues / Log No Issues were logged during Q1 2011 Minor lab queries are answered in 24-48 Hrs Product Always Replaced FOC
Sarstedt Activities Q1 at Colleges We have 4 Reps. Each rep must have a stand meeting each month. That's 48 Stand meetings per year. We also support local college meetings with honoraria and meeting fees. Details are available. Average Call rate for larger colleges is 2.1 times per week during 2010 Advertisements in journals. Direct Marketing: fliers/ emails/ spreadsheets/quotations Tissue culture product range expansion Discuss other activities**