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Existing Commitments. Surgical Improvement Project Team 5 Meeting Lisa Brandenburg, C.O.O. Ed Walker, M.D., Medical Director May 3, 2005. UWMC Strategic Planning. UWMC’s program planning over the last 4-5 years has focused on promoting growth of the services lines
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Existing Commitments Surgical Improvement Project Team 5 Meeting Lisa Brandenburg, C.O.O. Ed Walker, M.D., Medical Director May 3, 2005
UWMC Strategic Planning • UWMC’s program planning over the last 4-5 years has focused on promoting growth of the services lines • Therefore, existing UWMC commitments relate largely to supporting the growth & development of the service lines
UWMC Strategic Planning • Examples – commitments to support the growth in • Transplant, Regional Heart Center (includes CV Surgery), Orthopedics through recruitment of new surgeons, Oncology, Oto & Neurosurgery through the recruitment of new surgeons
Current Service Lines at UWMC • Cardiovascular (UWRHC) • Oncology - includes the SCCA • Orthopaedics and Sports Medicine • Organ Failure and Transplant • Otolaryngology • Neurosurgery • Criteria: High-volume and/or High-charge Services; Program Profitability; Program Readiness
UWMC Departments SERVICE LINES CANCER PATIENT CARDIAC PATIENT Outpatient Clinics Operating Room Short Stay Units Inpatient Units Radiology Lab/Path Services Data tracking Business systems External market information
Structure of Service Lines at UWMC • Organizational Priority • Service lines heart of Quality Improvement activities • Structure used as collaborative physician and Medical Center vehicle to manage growth • Service Line Administrator and Physician Partner • Committee Structure; Team Membership • Strives for multidisciplinary representation along the continuum • Works together to develop annual goals and implement strategies • Designated support resources (CDS, Q1, etc.)
Is All Growth Good for the Bottom Line? • Profitability data isn’t perfect at the encounter level: • Reimbursement is estimated based on actual payments and spread across like populations. • Direct costs are allocated based on gross charges in specific areas. • Indirect costs are allocated based on gross charges and are spread according to assumed utilization. • The costs of the finance department are spread across all encounters. • Department support for a program such as Oncology is spread across all oncology encounters. • All of these graphs on the following slides generally need about 100 footnotes each.
Service Lines/Areas – Per Patient Day Why Support Service Line Growth? profitable/large unprofitable/large Service lines and areas are defined by APR-DRGs, DRGs and departments and reflect IP and OP operations. Encounter assignment is hierarchical beginning with service lines and then by service areas. As such, General Medicine and Surgery exclude encounters that are assigned to Oncology, Transplant, Heart Center, Ortho and Oto. profitable/small unprofitable/small
Essential Services profitable/large unprofitable/large unprofitable/small profitable/small
Implementation Issues • Transplant – how do you accommodate urgent/emergent cases, how do you support 2 rooms at the same time • Cardiac Surgery – same issue w/ urgent/emergent cases • Ortho – how do you support standardization while bringing in new faculty • All surgical services – how do we plan for time in the OR for new surgeons when they may not have full case loads to start
What have we learned? • Can’t predict every issue that will surface as we try to grow various programs, but we could do better • New business planning process developed by UWMC Finance will seek to evaluate impact on related services such as Anesthesia, Radiology, Pathology, Lab, etc. and related departments