The Efficiency Network Methodology : Norwegian Experience

1. Wouldyou drive with The Efficiency Network Methodology: Norwegian Experience Pernille Nesje, Advisor KS’ International Projects only 7% view?

2. The Purpose of a Network is to... • …develop a foundation for comparing your municipality’s results from one year to another • …develop a foundation for comparing your results with other municipalities during a given period

3. The networkwillgivethe LGs participating… • …coherence between the use of resources and quality • …better foundation for decision-making and clearer goals • …increased focus on the user in development of the service • …strengthened basis for political priorities

4. Balanced management – focus on more than one issue

6. ”BENCHLEARNING” • Compare data on services in the chosen areas • Compare efficiency and quality with others • Exchange of experience and learning on a mutual level • Goals for improvement after mapping • Identify best practices • Compare with oneself over time – continuous improvement

7. Evaluation by networks in Norway: - “Networking give results” • Increased insight in the services` status • Better basis for political decisions • Basis for setting activity targets • Increased focus on the delivery of services • Increased focus on participation and dialogue with the users of the services • Increased focus on the results from the user’s perspective • The local authorities obtain better tools for managing • The users receive better services

8. SOME NORWEGIAN EXAMPLES

9. ROBEK Network • Network for LSGs in financial in-balance • Goal of network: LGs out of the ROBEK-register • These LSGs need approval from Ministry re. loans and long-term leases • 1st network established in 2010 • The «diagnoses» / pre-study: • Growing deficit • Confusion re. roles and responsibilities • Lack of budget discipline • Lack of understanding of situation

10. The «Cure» • Common knowledge of the financial situation • Guidance and advice re. measures • How to proceed so that all levels of the LSG understand the situation • Working together in the networks – with indicators, satisfaction suveys etc.

11. Otherspecialisednetworks: • Network for LargerCities • The implementationof a newhealth reform - the «Coordination Reform» Networks • Network for Internal Control

12. The Efficiency Networks Methodologyis popular… • …because it is a methodologythatcan be made to suiteveryone and everysituation • …becauseit’snot tooexpensivecompared to theresultsthat it gives – both for LGs and LG Associations • …because it givesthe LGs an opportunity to seehow theycan best usetheresourcesthey have …workingwithingtheexisting (financial) frameworkofthe LGs

13. VRNJACKA BANJA - VOLUNTEER CENTRE MUNICIPAL INTERNATION COOPERATION - MIC • MIC programme in Serbia – coordinated by KS • Partnerships: • Hemnes and Prokuplje (MIC) • Hattfjelldal and VrnjackaBanja(MIC) • Vefsn and GornjiMilanovac (MIC) • Buskerud County and Obrenovac (people-to-people) • Saltdal and Nis (people-to-people) • «Pure» MIC and people-to-people • www.ks.no/MICBalkans

14. Thankyou for yourattention!