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IDA’s member growth Recruiting and retention of members. Nordic IN organising workshop 31 August – 2 September 2011. Agenda. About IDA Growth in figures Elements of growth. Facts about IDA. 83,500 members All engineering disciplines and other professionals with a background in science
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IDA’s member growthRecruiting and retention of members Nordic IN organising workshop 31 August – 2 September 2011
Agenda • About IDA • Growth in figures • Elements of growth
Facts about IDA 83,500 members All engineering disciplines and other professionals with a background in science 8 regions and 25 sections App. 80 science and technology networks and groups 1,500 annual events – 50,000 participants Staff – approx. 200 persons Membership fee – approx. 450 € per year
IDA is both a professional body and trade union IDA offers counseling on: • Matters related to employment • Establishing and running your own business IDA offers: • Networking and events • Financial benefits.
IDA in all seasons! Boom Financial benefits Core benefits Recession Time
Actions - 1 • Reduced membership fee • 2 * 500 DKR. in 2006 and 2008 • Establishing of a Sales Department • Growth focus • Dedicated team of sales people • Reduction in membership terminations • Active recruitment of engineers • All members wanting to cancel their membership receive a phone call within 8 hours
Action 2 • Streamlined university thrust • 31 ‘sales people’ • Building a ‘giant’ database of future graduates • Current, electronic dialogue • Automatic transfer from student to full membership • Loyalty benefits are gained during university years • Lock-in strategies, examples • Dedicated student insurance programme • Car insurances priced according to membership duration • Active advisory services in relation to employment contracts when graduated • IDA Forsikring (IDA Insurance) • Inexpensive insurances, e.g. car insurance • Most important barrier against termination (Rambøll) • Massive marketing activities
Actions - 3 • Active recruitment through telemarketing among • Subscribers to Ingeniøren without IDA membership • Citizens bearing the title ‘Engineer’ • Former members • Members of IAK (The unemployment insurance fund for engineers) • Telephone contact to all newly recruited (graduate) members • Member-get-member programme • Massive general marketing
IDA and IDA Forsikring grow accordingly IDA Forsikring - members IDA - members
Members’ reflections - 1 • Sevices/benefits most used by members (2009) • Job change, advisory on contract • Termination of contract (lay-off) • Wage negotiation • IDA Forsikring.
Members’ reflections - 2 • Benefits of greatest importance (2009) • Ingeniøren (our weekly newspaper) • IDAs wage statistics • Advisory services on contracts and employment • Insurance • Networking (vocational)