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WORKPLACE VIOLENCE

WORKPLACE VIOLENCE. CARROLL WARD EASTERN REGIONAL SECURITY OFFICER 757-441-3431 FAX: 757-441-3422. DEFINITION OF WORKPLACE VIOLENCE. Workplace violence is any physical assualt, threatening behavior, or verbal abuse occurring in the work setting

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WORKPLACE VIOLENCE

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  1. WORKPLACE VIOLENCE CARROLL WARD EASTERN REGIONAL SECURITY OFFICER 757-441-3431 FAX: 757-441-3422

  2. DEFINITION OF WORKPLACE VIOLENCE • Workplace violence is any physical assualt, threatening behavior, or verbal abuse occurring in the work setting • A workplace my be any location either permanent or temporary where an employee performs any work-related duty

  3. ACTS OF WORKPLACE VIOLENCE • Aggravated assault • Sexual assault • Product tampering • Sabotage • Homicide • Includes acts committed during robberies

  4. IS WORKPLACE VIOLENCE AN EPIDEMIC? • CDC SAYS….. • Violence has reached “epidemic proportions” • 111,000 violent incidents per year • 750 - 1,000 workplace homicides per year

  5. WORKPLACE VIOLENCE • Is the second leading cause of death in the workplace overall • Is the leading cause of death in the workplace for females • 1 out of 20 women will be the victim of a stalker

  6. WHAT CAUSES VIOLENT ACTS? • Disgruntled Employees • Domestic Disturbance • Delusional Person

  7. DISGRUNTLED EMPLOYEE • Long Tenure • Stressor causes violence • End of the line

  8. DOMESTIC DISTURBANCE Violence spills over into the workplace

  9. DELUSIONAL PERSON • Acts against perceived to be wrong • No connection to organization

  10. NCVC, FBI ACADEMY • Serial Killers • Serial Rapists • Workplace Violence Stressors are the same

  11. WHO COMMITS WORKPLACE VIOLENCE? • Employee • Former Employee • Contractor • Customer • Vendor

  12. “PROFILE” OF A PERPETRATOR THERE IS NO PROFILE!

  13. PATTERNS AND PROFILES • Look for patterns rather than individual warning signs • Profiles can help identify potential problems However, they are not all inclusive or exclusive

  14. INDICATORS OF A PERPETRATOR • White male • 30 - 50 years old • Problem Employee • History of Violent Behavior • Intimidates Others • Possible Substance Abuse

  15. INDICATORS OF A PERPETRATOR • Obsessed with guns, gun magazines • Interested in past acts of violence in the workplace • Makes open or veiled threats • Obsessed with job • Loner

  16. INDICATORS OF A PERPETRATOR • Paranoid • Can’t take criticism • Holds a grudge

  17. WHY DO SOME ACT OUT? NO SUPPORT SYSTEM

  18. WHY MEN AS PERPETRATOR? • More aggressive • Taught not to seek help • “Be Tough”

  19. 30 - 40 % COMMIT SUICIDE OR “SUICIDE BY COP”

  20. WHAT CAN AN ORGANIZATION DO? • Prepare employees for downsizing • Implement humane termination policies • Provide job skills training • Provide counseling

  21. BETTER USE OF PRE-SCREENING ANDBACKGROUND INVESTIGATIONS

  22. SECURITY OFFICER’S ROLE • Educate • Listen • Work with Management

  23. EDUCATE THE WORKFORCE Workplace violence can and does happen

  24. SUPERVISORS ROLE • Be prepared to listen to employee concerns • Notify Human Resources of potential problem • Work with organization EAP • Notify Security of potential problem

  25. PREPARE A RESPONSE PLAN • Analyze past incidents • Assess potential for violence • Assess preparedness

  26. DEVELOP A RESPONSE TEAM • Employee Assistance Personnel • Personnel Specialists • Medical Professionals • Law Enforcement Guard Force Local Police

  27. WHY DON’T EMPOYEES REPORT SUSPICIONS? • Fear of becoming a target • Fear of retaliation • Don’t want to get involved

  28. WORKPLACE VIOLENCE IS BECOMING AN EPIDEMIC

  29. QUESTIONS?

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