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The User Experience

The User Experience. Jeff Wisniewski University of Pittsburgh jeffw@pitt.edu. Jakob's Law: "Users spend most of their time on other sites than your site.” - Jakob Nielsen. Highly Visual Highly Personalized Highly Interactive User Generated. From: Peter Morville, Semantic Studios.

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The User Experience

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  1. The User Experience Jeff Wisniewski University of Pittsburgh jeffw@pitt.edu Computers in Libraries 2009

  2. Jakob's Law: "Users spend most of their time on other sites than your site.”- Jakob Nielsen • Highly Visual • Highly Personalized • Highly Interactive • User Generated Computers in Libraries 2009

  3. From: Peter Morville, Semantic Studios Computers in Libraries 2009

  4. Computers in Libraries 2009

  5. Computers in Libraries

  6. Computers in Libraries

  7. Don Norman of the Nielsen/Norman Group simplicity is a myth whose time has past, if it ever existed. Computers in Libraries 2009

  8. “…an exciting design challenge: make it look powerful while also making it easy to use. And attractive. And affordable. And functional. And environmentally appropriate. Accessible to all. “-Don Norman Computers in Libraries 2009

  9. RIAs- Raising the Bar • Richer….including drag and drop, using a slider to change data, calculations performed only by the client and which do not need to be sent back to the server, for example, a mortgage calculator. • More responsive. The interface behaviors are typically much more responsive than those of a standard Web browser that must always interact with the server. • Exhibit a look and feel approaching that of a desktop environment. Computers in Libraries 2009

  10. Web 2.0 • Interactivity • User generated content • Recommendations • Comments • RSS

  11. Computers in Libraries 2009

  12. Computers in Libraries

  13. Resources • Norman, Don Simplicity Is Highly Overrated http://www.jnd.org/dn.mss/simplicity_is_highly.html • Talk on Amazon.com A/B testing http://glinden.blogspot.com/2007/02/talk-on-amazoncom-ab-testing.html Computers in Libraries 2009

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