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W eb-based I nformation system L inking M igration A uthorities. Wilma. - the Swedish information system for processing migration cases Support the entire process. Diplomatic mission -> Police border unit -> the Swedish Migration Board -> the Aliens Appeal Board. Joint project.
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Wilma - the Swedish information system for processing migration cases Support the entire process Diplomatic mission -> Police border unit -> the Swedish Migration Board -> the Aliens Appeal Board
Joint project • the Swedish Migration Board • the National Police Board • the Aliens Appeal Board • the Ministry of Foreign Affairs • the Ministry of Justice • the IT-unit of the Government Officies
Wilma development part of a broad area of change • Development of organization • Development of forms of collaboration • Migration officers posted overseas • Skills development • Improved information and support • Improved follow-up
Wilma - the fully integrated processing of migration cases 5 6 Printing of stickers (Visa) Border Passage Registr. 3 2 Preparation * SIS * Vision * Investigation 1 4 Application Check and registration Decision Notification of rejection 7 8 3.1 Handling Appeal cases Move cases between authorities
Before Wilma Diplomatic missions Process visa and residence permits Police Entry check and registration CUD Internal checks Exit check and registration Migration Board Aliens Appeals Board Process visa and residence permits Appelate residence permits
Wilma - User situations Embassy Police Process visa and residence permits Entry check and registration Wilma Internal checks Exit check and registration Migration Board Aliens Appeals Board Process visa and residence permits Appelate residence permits
Wilma objectives • A coherent procedure for processing of visa and permit cases • Improved quality through faster access to complete, up-to-date and verified information • A high level of service to the applicants • Compliance with the requirements of the Schengen regulatory framework • Support for more efficient entry and exit checks • Creation of an IT infrastructure that facilitates exchange of information related to the entire field of migration (asylum, visa and permit cases, return to previous country, return migration and citizenship)
Wilma - connections to other web-based systems * LIFOS - a decision support system with country and common practice information * PLUS - a management information system with powerful statistics functions * electronic handbooks to support the process
World Wide Wilma (September 2005) • Diplomatic missions • 43 diplomatic missions • 8 further during 2005 • During 2006 the rest of the diplomatic mission • (about 40) • Swedish Migration Board • * All Permits divisions • Police Border • * All border units
Wilma - the advantages • Shorter processing time • Reduced reception costs • Enhanced legal fairness • Improved service to applicants • Greater efficiency and security • at entry and exit checks • Resource optimisation • Reduced courier costs • Reduced administration costs • Access to other web-based systems
Wilma - some success factors • Part of a broad area of change • A holistic approach to process-oriented methods • Collaboration about Schengen preparations • Joint finance • Start work-shop • Business developers with good process knowledge • The used project model • Workshops with teambuilding • Skill of the projectleader • Top management support • The engagement from the test-/referensauthorities • The strategi for training and implementation
Wilma - Training and user support * Training with teacher * Interactive training * User handbooks * Support desk
Wilma - security * Authorisation rules * Authorisation check system * Encryption * Public Key Infrastructure * Backup system and procedures
UD nät Siv net Police net Technical overview WILMA Diplomatic mission Keon WebDirect FW Police
Presentation at the thematic meeting in Bucharest 29-30 Sept 2005Göran Larsson