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Change Management

Change Management. Prof. Steve Phelan Lecture 4. Today. Vision Yincom/Yangcom The vision thing LMZ Chs4-6 Third Wave Managing and Consulting (1987) OD and Transformation (1991) Most influential books (2001). The vision thing. An organizational dream

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Change Management

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  1. Change Management Prof. Steve Phelan Lecture 4

  2. Today • Vision • Yincom/Yangcom • The vision thing • LMZ Chs4-6 • Third Wave Managing and Consulting (1987) • OD and Transformation (1991) • Most influential books (2001)

  3. The vision thing • An organizational dream • What a desired future would look like • Look like or be like – vision vs. values • A vision must be: • Strategically sound • Have widespread support • Translatable into behavior • Reinforced through words, symbols, actions • Which process will work better today? • CEO/Leader visioning? • Leader-senior team? • Bottom-up visioning? Other?

  4. Yincom/Yangcom • Does the new firm need a vision? • What change processes would you recommend to improve the merger outcome? • What strategy, culture, structure, and reward systems need to be implemented? How would you do it?

  5. Third Wave Consulting • Assess potential for action • Committed leadership • Good business opportunities • Energized people • Find a should we/shouldn’t we discussion • Get the whole system in the room • Multiple levels/functions even customers, suppliers • Less sell needed when 3 or 4 levels come to the same conclusion at the same time

  6. Third Wave ctd • Focus on the future • Images of potential rather than energy-sucking gripes • Visioning of preferred futures • People doing it for themselves • Consultants creates a learning climate not solutions • No one expert has the solution in our turbulent age • “A productive community is one where people find dignity, meaning, and security in contributing to the whole”

  7. OD and Transformation • OT is about “gamma” change (?) • Belief that individuals must change for organizations to change • Launches into a review of recent OD and OT research • Much research shows that OD makes people feel good but does not improve performance

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