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Toward the “Civil Economy”: Tools for Managing Stakeholder Relationships. OECD/World Bank Third Asian Roundtable on Corporate Governance Singapore 4-5 April 2001 Dr. Stephen Davis. Context: Doing Business in a Revolution . Enterprise is in the midst of sweeping transition
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Toward the “Civil Economy”:Tools for Managing Stakeholder Relationships OECD/World Bank Third Asian Roundtable on Corporate Governance Singapore 4-5 April 2001 Dr. Stephen Davis
Context: Doing Business in a Revolution Enterprise is in the midst of sweeping transition • The state is privatizing and de-regulating • Ownership is global—US/UK capital dominates • Trade barriers make competition worldwide • Media and Internet expose more scandals
Consequences Raise Stakeholder Issues • Who replaces the state? • To whom are corporations or funds accountable? • How can companies be best shaped to succeed?
New Paradigm: Corporate Citizenship • Traditional stakeholder model ill-suited to globalization challenge • But traditional shareowner supremacy model fails to meet stakeholder concerns • Emerging global paradigm: corporate boards accountable solely to owners, but responsible for successful relations with all stakeholders
Corporations: Meet the Emerging “Civil Economy” “Civil society” institutions boost political accountability. What I call the “civil economy” has features born to build market accountability. • New investor agendas • New watchdog tools • New market forces
New Investor Agendas • Consensus: activism pays (eg McKinsey findings) • Mainstream funds adapting to stakeholder agendas: new Myners Code, UK disclosure regulations, CalPERS
New Watchdog Tools • Ratings: GMI, S&P starting governance scoring • Focus Funds: Spread of funds targeting under-performing, under-governed companies or tilting toward well-governed • Routine/Electronic Voting: More monitoring, less expense • Benchmarks: PSAG pressure on indexers and analysts • International Alliances—CalPERS/Hermes, ICGN, GCGN • Cross-Pollination of Tactics, Ideas—eg OTPP online
New Market Forces • Trade unions: ICFTU framework aiding US, UK, Australia and Canada initiatives; AFL-CIO leadership • Rise of ‘socially-responsible’ investment industry—routine screening (eg Asria) • Individual shareowners: associations wield new clout (eg Sweden, Australia), plus Internet investors (Allied Owners, Foliofn) • Maverick web media: (webb-site.com, crikey.com) • NGOs: environment, religious, human rights and other lobbies now embracing shareowner activism (eg “Bench Marks”)
What’s a Company to Do?Case Study: BP • Oil firms a natural target of social activism • Traditional defensiveness and secrecy • But 1997 human rights resolution at Shell and BP’s Columbia troubles prompted overhaul • Board saw ethics as competitive advantage • Firm took pre-emptive steps, a model (until 2001)
Unlocking Shareowner Value in Stakeholder Relations • Aimed for best in governance—re-shaped company secretary dept. for dialogue, participation, intelligence gathering • Revolutionized disclosure—detailed health, safety, environment reports pioneer “intangibles” accounting • Embraced environment: aim to win recognition as socially responsible—exited Global ClimateChange Coalition • Backed human rights—endorsed UN Declaration, re-worked contracts with security forces, built intranet sit, named top executive • Green Re-Branding: ‘Beyond BP’ promotes soft energy
Surprising Success… • Loyalty of investors: eg backed Amoco merger • Praise from environmental groups: Friends of the Earth • Human rights recognition: Amnesty International • Citations from stakeholder watchdogs: eg the Prince of Wales Business Leaders Forum • Reputational goodwill reduced risks
…Easily Squandered Puzzling U-turn in 2001 with imposition of restrictions on investor rights at April AGM • Alienated shareowners, reducing trust in board and raising exposure risks • Undermined credibility of stakeholder outreach • Exposed lack of global perspective—a firm cannot seek global capital but expect to play by only local rules when it wishes
Beyond BP: The “Civil Economy” in Asia • Expect more activism, more scrutiny on social record—PetroChina, Asria screening, monitoring groups • Corporates need modern “stakeholder engagement” toolkit like BP developed—but with sustained, board-level attention to them • Can’t play only by local conventions with global ownership and marketplace
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