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MOR 559: Strategic Renewal. Midterm Review & Study Guide. MIDTERM MATERIAL. LECTURES & CONCEPTS Strategic Renewal: The Basics Change and High-Performance Information Technology Globalization and Transnationalism Multiculturalism and Diversity Innovation CASES & READINGS T-B-A
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MOR 559: Strategic Renewal Midterm Review & Study Guide
MIDTERM MATERIAL • LECTURES & CONCEPTS • Strategic Renewal: The Basics • Change and High-Performance • Information Technology • Globalization and Transnationalism • Multiculturalism and Diversity • Innovation • CASES & READINGS • T-B-A • (check First Class and website for announcements)
KEY THEMES… THE NEED FOR CHANGE DRIVERS OF CHANGE STRATEGIES FOR RENEWAL LECTURES LECTURES LECTURES Lecture 1: Competing at the Speed of Light Lecture 2: The Case for Change Lecture 3: Information Technology Lecture 4: Globalization and Transnationalism Lecture 5: Diversity and Multiculturalism Lecture 6: Innovation Lecture 7: Knowledge Lecture 8: Strategic Leadership Lecture 9: Operational Excellence and Org. Agility Lecture 10: Business Transformation CASES & STUDIES CASES & STUDIES CASES & STUDIES • Harley-Davidson • Sears, Kmart and Wal-Mart • IBM • Dell Computers • Nokia • Hewlett Packard • Sony • Polaroid • Andersen Consulting • Scott Paper Company • GE & Jack Welch • Ford & Jaguar
KEY CONCEPTS: “The Need for Change” • Causes and symptoms of strategic decline • Traditional vs. emerging sources of competitive advantage • Considerations for change (what, when, how, how fast, capability, managing) • Domain of change: • Strategy – Process – People – Technology – Knowledge • Five levels and complexities of change: • Human behavior org. unit op. unit/bus. process business unit enterprise-wide • Scopes of change: • Incremental tactical systemic • “High Performance”: definition and indicators • “Strategic Pillars” (as sources of high performance) • Today’s competitive “marketspace” • “Six Strategic Choices” (and portfolio approach to competing)
KEY CONCEPTS: “Drivers of Change” • Three key drivers of change: • IT • Globalization • Multiculturalism • Strategic uses of IT: Catalyst – Enabler – Inhibitor • Four basic IT strategies: EI, TP, MI, PT • High-performance IT capabilities • Creating “synergies of purpose” • Factors and drivers of globalization and multicultural workforces • Definition of globalization and global company/brand • Multiculturalism vs. statistical diversity • Globalization as a driver of change and source of strategic advantage • Multiculturalism and workforce diversity as drivers of change and source of strategic advantage
KEY CONCEPTS: “Strategies for Renewal” • Innovation • Definitions • Innovation as a source • Multiple sources • Various domains • 2 basic types of innovation • Three phases of innovation • Product development process • Impediments and enablers of innovation • Innovation processes and models