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The Hauser’s . CREDIT POLICIES. The Hauser’s Business. CI Matrix. Augmented product. Tangible product. MC. Warranties. Freebies. Haus motor card. Core product. People. Brand name. Credit. Mobility Cash flow. Package. Service. Spare parts. Product feature. Installment
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The Hauser’s CREDIT POLICIES
The Hauser’s Business CI Matrix Augmented product Tangible product MC Warranties Freebies Haus motor card Core product People Brand name Credit Mobility Cash flow Package Service Spare parts Product feature Installment package Mobile mechanics Service Warranties
The Hauser ‘s Business Risk Cash Financing • Viability • Capital intensive • Deferred profit • Accidental damages • Payment delinquency • Repossession • Legal case
HAUSER’S SAFETY NETS In-house protection for accidental damage to unit • MVRA (Motor Vehicle Repair Agreement Proof of briefing of Company Instalment Policies • Signed Instalment Guide Support to recover pilfered parts • Deposit Agreement Right to Resale Repossessed Units • Deed of Sale with Assumption of Mortgage Legal Claims • Chattel Mortgage and Promissory Note
The Hauser’s Credit Process SALES CA 1 2 Pre - Ci Credit Investigation • Study application • Character vouched Approval 1 Day • Interview • Capacity endorsed • Appraise applicant • Capital visually checked • Rejects or process • Requirements ready • Investigate • Authenticate requirements COLLECTION LEGAL 4 Enforce Collection Tools 3 Elevation to legal • Penalty charge • Repliven • Interest on dues • Article 319 • Sum of money • Repossession
REQUIREMENTS Income Certificate of employment Latest payslip Business permit Latest income Tax Return (ITR) SSS and TIN numbers Xerox of IDS Properties Land titles Tax receipts OR/CR for motor vehicles Invoices for appliances Residence Real estate Tax receipts Proof of billing (Electric, Water, Telephone, Rent) Barangay clearance Statement of account, ATM, Passbook Bank deposit School certificate School
DOCUMENTS AUTHENTICATION ISSUES INFO SOURCE Income Co-employees Overstatement SSS Falsification Personal interview Self employed Appraisal of Real & Personal properties Lifestyle Check Properties Ownership Neighbours Registry of Deeds Authentication Source of bills Proof of billing
The Credit Equation Capacity + Capital + Character + Condition = Good Risk Capacity + Capital + Character – Condition = Fair Risk Capacity + Capital + Condition – Character = Fraudulent Risk Capacity + Condition + Character – Capital = Fair Risk Capital + Character + Condition – Capacity = Poor Risk
CREDITAPPRAISAL CI Matrix 4 C’S rating weight CUSTOMER RATING PROFILE CRITERIA FAIR GOOD VG WEIGHT 54% 150 230 190 Capacity 40 50 65 Capital 16% 50 50 50 Character 10% Condition 20% 40 75 60 Totals 100% 350 420 Low 280 349 High 419 490
FREQUENTLY ASKED QUESTIONS (FAQS) • Is it necessary to have co-makers? • Does requirements need to be complete prior to CI? • Why is a spouse not eligible as a co-maker? • Do we have to follow 2-3 days CI standard? • If so, is proposal to reduce it to one day possible? • Is it necessary for applicant to pass all C’S. • FOR VERIFICATION WITH AMOR • Check repo causes as to type of income and debt service ratio • For self employed passing rate should be 350 – 400 • Character should not be compromised • Capital should not be less than 50