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An Introduction for Newcomers Settling in Ontario Une Introduction à l’établissement en Ontario

An Introduction for Newcomers Settling in Ontario Une Introduction à l’établissement en Ontario. Orientation to Ontario (O2O) is a bilingual pilot project funded by Citizenship and Immigration Canada (CIC) and the Ontario Ministry of Citizenship and Immigration (MCI).

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An Introduction for Newcomers Settling in Ontario Une Introduction à l’établissement en Ontario

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  1. An Introduction for Newcomers Settling in Ontario Une Introduction à l’établissement en Ontario

  2. Orientation to Ontario (O2O) is a bilingual pilot project funded by Citizenship and Immigration Canada (CIC) and the Ontario Ministry of Citizenship and Immigration (MCI). O2O has been designed to expedite and facilitate the settlement of newcomers to Ontario and to help them make informed choices. Funded by / Financé par

  3. Project Features • Consistent, relevant, and accurate information • A holistic approach to settlement process • with focus on clients • Various delivery modes • Sample settlement plan • Springboard to a wider network of programs • and services

  4. Objectives of the pilot project • To test the effectiveness of the Orientation to Ontario (O2O) workbook content and facilitator manual • To assess the standardized service delivery models • Through the evaluation process, to determine the feasibility of implementing the O2O program throughout Ontario

  5. Scope of the pilot project • The delivery of O2O workshops to newcomers across Ontario through 10 local service delivery agencies • The distribution of O2O workbooks for • self-directed newcomers • The launch and continued development of • the O2O website

  6. Standardized bilingual set of orientation tools for newly arrived newcomers: • Guide to sources of information in the community • Tools and support to create a practical and feasible settlement plan Workbook Workshop Website

  7. Project Background

  8. Project Development Plan PHASE 3 Province-Wide Implementation 2013 and onwards (to be determined based on evaluation results) PHASE 2 Program Design and Pilot Testing 2012 - 2013 PHASE 1 Curriculum Development 2009 - 2011

  9. 2. O2O Project Partners PHASE 2 Lead Agency Francophone Coordinator O2O Website and Facilitators’ Training Provider Transition Consultant

  10. Thunder Bay Toronto WoodGreen Community Services Thorncliffe Neighbourhood Office of Toronto Working Women Community Centre Peel and Halton Catholic Crosscultural Services York and Simcoe Centre for Information and Community Services West Region YMCA of Hamilton/Burlington/Brantford YMCAs of Cambridge & Kitchener Waterloo East Region Catholic Immigration Centre- Ottawa North RegionThunder Bay Multicultural Association Across Ontario Collège Boréal FR Participating Service Delivery Agencies

  11. O2O Project Tools O2O Tools

  12. O2O Workbook

  13. O2O Workbook Six key topics will be covered: Getting to Know Ontario Finding Newcomer Support and Services Settling in Your New Region Education and Training Working and Business Banking and Personal Finances

  14. O2O Workbook • Clients will be able to organize their settlement information in one place • The workbook will enable settlement agencies to add local community information

  15. O2O Workbook • The workbook has been translated into 11 languages • The PDF version of the translated workbooks will be accessible on the O2O website • Limited print copies of the workbooks will be distributed through independent venues • (e.g. colleges, libraries) • Arabic • Chinese • Farsi • Gujarati • Hindi • Punjabi • Russian • Spanish • Tagalog • Tamil • Urdu

  16. O2O Website

  17. O2O Website www.orientationontario.ca www.lontariocestchezmoi.ca Hosted by OCASI through Settlement.Org • Same content covered with all three tools • Useful links • Schedule of workshops • List of locations where workbooks are available Public Website

  18. Creation of a user/login functionality Pre-populated settlement plan Interactive check lists Discussion forumon Settlement.org O2O Website Newcomer’s Space

  19. O2O Workshop

  20. O2O Workshop • Workshop Outline • Broad overview of the settlement process • Referrals can be made to other workshops or to settlement counsellors for participants who are interested in exploring other topics

  21. Length of a workshop: 12-15 hours Number of participants : 7-15 Service delivery models: One and half consecutive days Three mornings/evenings within a week Three consecutive weeks O2O Workshop • Workshop Outline

  22. Outreach Online Registration Local customization Reports: Startup Mid Term Final O2O Workshop Process After session 1 Subsequent Session(s) Session 1 • Introduction • Collection of Demographic Information • Needs Assessment • O2O PowerPoint Customization • Data Entry of Demographic Information • Delivery of a minimum of 3 selected topics • Settlement Plan • Evaluation

  23. O2O Support

  24. Facilitator Manual • Overview of the workshop • Detailed agenda for facilitators’ use, which includes step-by-step delivery suggestions for each agenda item • Six information topics and three interactive topics • Activity ideas and handouts • Cultural references • PowerPoint slides • Samples of settlement plans

  25. Online Discussion Forum Objectives • To provide support to workshop facilitators • To assess and review the key points of the project’s implementation • To set out a number of recommendations for future action • To generate a list of Frequently Asked Questions (FAQs)

  26. 1-855-626-0002 For newcomers • For information & referrals related to O2O products & services • To register for workshops, find a location for the workbook • Service available in English & French • Staffed from 9:00 am – 4:00 pm • Monday to Friday

  27. The Registration Process 1. 1-855-626-0002 LINE In-person at an agency O2O Website Agency – Facilitator Registration Form Enter Information on the O2O Database

  28. What if O2O workshops are not • the right fit for a newcomer? When newcomers are not able to commit to attending the entire workshop: O2O English/French Workbook or O2O Website When there are significant language barriers: Translated version of the O2O workbook If none of these tools are appropriate, please refer the newcomer to other tools, programs and services in your community.

  29. The Evaluation Process • Throughout the delivery of the O2O workshops, an external consultant, PinPoint Research will be evaluating the project materials and service delivery models by: • Making on site observations during some workshops • Conducting surveys with participants, facilitators and management staff • Facilitating focus groups and individual interviews

  30. O2O Workshop Process • Outreach Before • Offset Printing Material • Electronic Versions • In-house Printing

  31. Josie Di ZioSenior Director of Planning and Program Development COSTI Immigrant Services Rahila Mushtaq Orientation to Ontario Project Manager COSTI Immigrant Services mushtaq@costi.org Masha Hall O2O Project Coordinator (English) COSTI Immigrant Services hall@costi.org Maria Delgado O2O Project Coordinator (French) Collège Boréal maria.delgado@collegeboreal.ca Funded by / Financé par

  32. Merci Thank you

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