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This presentation provides an overview of marketing opportunities for skating clubs, including utilizing the club website, local marketing strategies, and digital advertising on platforms like Google and Facebook.
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Marketing Your Programs Lisa Arai Skate Canada Maggie Muldoon Media Plus Advertising
Presentation Overview • Marketing Opportunities • Club • Website • Community • Local Marketing • Introduction to CanSkate Marketing Toolkit • Digital Landscape in Canada • How to Set Up Google Search • How to Set Up Facebook • Tracking & Reporting
Marketing Overview Marketing is promoting products or services to meet the needs of consumers What does your Club offer? • CanSkate - skating fundamentals for all ice sports • STAR 1-5 - figure skating fundamentals • CanPowerSkate – specialized skating skills for hockey and ringette Who is your target market for each program? • Depends on your community. • Tailor your message based on program and target market.
Club Website • Powerful marketing tool • Ensure clear navigation with brief consumable chunks of information • Elements to include: • Name, address, map, hours of operation • Overview of services, prices, availability • Social media links • Personalize • Focus communication on your top 3 target markets
At Your Club • Logo is visual representation of your club brand • Be consistent and include everywhere • Skate Canada will produce a dual logo for interested Clubs. Arrange through Membership Services. Example: • Focus communication on your key program target markets • Build email newsletter to communicate with your audiences. Include updates on events, accomplishments and appreciation. • Merchandise – offer branded club merchandise for registrants to purchase • Ensure all staff are branded
In the Community • Local media • Get to know the local media • Share unique and newsworthy information (key registration periods, upcoming events, accomplishments) • Find and reach out to your community neighbourhood connections • Other child and sport focused organizations • Local online listings, Mom blogs, community listing guides • Chamber of Commerce, Early Years Centre, Parks & Recreation • Post posters in key locations. • Participate in community events
Promotion • Open House for public to see programs in action before key registration periods • Demonstration during Junior hockey games • Early registration discount or draw for club wear • Discounted branded merchandise for registrants • Partners with local business for discount coupon for sign up • Local restaurant offering free "X" with purchase • Program during PA Day
Local Marketing • At the arena • Pull up banner, brochures • Bulletin board poster about programs & key information • Word of Mouth Advertising • Powerful and credible • Ask registrants to share WOM about upcoming registration periods, events • Leverage existing relationships • Ask for referrals, keep suppliers up to date • Posters at grocery stores, community centres, coffee shops • Investigate paid advertising opportunities such as social media advertising, print ads
CanSkate Marketing Toolkit • Templates available to customize to your clubs using the Skate Canada branding for CanSkate • Creative includes poster template and digital templates in English and French • The following are steps to access the Marketing Toolkit through Info Centre ….
Info Centre @ skatecanada.ca • Step 1 - Select PROGRAMS at Info Centre • Trouble with log-in? Contact Membership Services.
Info Centre @ skatecanada.ca Step 2. Select CANSKATE from list of Programs
Info Centre @ skatecanada.ca Step 3 –Select MARKETING TOOLKIT (#8 under Contents)
Marketing Toolkit Includes … - Poster template - Bulletin board ad - Newspaper ad - Flyer
Web Banners Sizes: • 300 x 250 • 336 x 280 • 728 x 90 • 970 x 250 • 250 x 250 • 160 x 600
STAR Poster Poster 8.5 x 11” * Available through Membership Site / Materials
CanPowerSkate Poster Poster 8.5 x 11" Poster 11 x 14" * Available through Membership Site / Materials
Digital Landscape in Canada • Digital media growth is strong and expected to continue • Total digital media spend in Canada is higher than radio, print and television combined • New ad units are continually introduced and digital has lots of possibilities • Today let’s focus on what can be done at a club level
Why Digital? Affordable Extremely Targetable Flexible Trackable
Best Options for Your Club • Google Display Network • Banner ads • Search (Google, Bing etc..) • Reach users specifically looking for your service • Social (Facebook, Twitter, Snapchat, Pinterest etc..) • Reach users directly in their social platforms • Highly targetable Our Recommendations: Google Search and Facebook
Campaign Set-Up – Google Search • You must have a Google Ads account to run any advertising • Open the Ads Manager (https://ads.google.com/intl/en_ca/home/) • Create a new campaign • Select your “Type of Campaign” (For Search you want “Website Traffic”) • Select your “tactic” (Select “Search”) • Follow the step-by-step process of filling in information for who you want to reach and what you want to spend • Build out your keyword list (be specific, think like a consumer looking for your service. i.e Learning to Skate, Skating Lessons, Power Skating, Figure Skating etc..) • Create your ads (recommended: 3-5) • Create additional ad groups as needed - each program with its own ad group • Additional Resources: • Quick Step by Step: https://www.entrepreneur.com/article/237212 • Recommended Google Certification: https://academy.exceedlms.com/student/path/9098-google-ads-search-certification
Campaign Set-Up – Facebook • You will need a club-specific Facebook page to run ads • Open the Ads Manager (https://www.facebook.com/adsmanager) • Create a new campaign • Select your “marketing objective” (recommended: “Website Traffic”) • Follow the step-by-step process - filling in information for who you want to reach and what you want to spend • Create your ads (recommended: 3-5) • Requires: Images and Text (exact requirements can be found at https://www.facebook.com/business/ads-guide/image/facebook-feed/traffic) • Additional Resources: • Quick Step by Step: https://www.entrepreneur.com/article/237212
Tracking and Reporting • Ensure Google Analytics is set up for your website • UTM tag URLS – https://ga-dev-tools.appspot.com/campaign-url-builder/ • Monitor performance in the Ads Manager accounts • Keep an eye on cost and results • With digital, investments can start small and get bigger as you see results • Use findings to shape future campaigns and invest dollars where you see the highest return on investment