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HR Management IPW Metropolia Business School 2014 Andrea Rijkeboer-van Gemert MSc Wednesday , 14-05-2014

HR Management IPW Metropolia Business School 2014 Andrea Rijkeboer-van Gemert MSc Wednesday , 14-05-2014. Today. What is Human Resource Management? Examples of HR instruments , integrated with motivation theories and ethical issues you come across . Assignments and discussion.

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HR Management IPW Metropolia Business School 2014 Andrea Rijkeboer-van Gemert MSc Wednesday , 14-05-2014

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  1. HR ManagementIPW Metropolia Business School 2014Andrea Rijkeboer-van Gemert MScWednesday, 14-05-2014

  2. Today • What is Human Resource Management? • Examples of HR instruments, integratedwithmotivationtheoriesandethical issues youcomeacross. • Assignmentsanddiscussion

  3. Agree? Wages = productivity Bonus = higherproductivity

  4. What is Human Resource management? People are seen as human capital,a valuableandirreplacable resource in whichyoushouldinvest. Human Resources: peoplewhowork in anorganization (personnel). Human Resources strategy: A firm’sdeliberateuse of human resources to help itgain or maintainanedgeagainstitscompetitors in the marketplace. The grand plan or general approach anorganizationadoptstoensurethatiteffectivelyusesitspeopletoaccomplishits mission.

  5. Effective HRM Employee development/ performance appraisals Recruitment & selection Compensation Employee seperations/outplacement/layoffs Employee rights/safetyand health

  6. Recruitment process What does the job you are hiringfor look likeandwhat are the requirements (skills, knowledge, abilities)? Job description Who are youlookingforandhowcanyoufindpeople matching the requirements? (internet, social media, newspapers, staff advertising) The selectionprocess: letter and resume, job interview, roleplay, assessment centers, etc. Was the processeffectiveandefficient?

  7. Performance management

  8. Performance appraisal Steps thatneedtobe taken: Translate company goals intoindividualand team goals Make agreement on goals Make an action plan Give feedback and coaching and follow up on results Appraiseresults Adjustwageaccordingly

  9. Herzberg’s Two-Factor Theory Not Dissatisfied Satisfied Motivation Factors Hygiene Factors • Promotional opportunities • Opportunities for personal growth • Recognition • Responsibility • Achievement • Quality of supervision • Pay • Company policies • Physical working conditions • Relationships • Job security Not Satisfied Dissatisfied

  10. Compensation Payfor performance Job pay Variablepay/bonus Costsand benefits Attract new employees Ethics? Motivate Recognition

  11. Equity Theory • Employees weigh what they put into a job situation (input) against what they get from it (outcome). • They compare their input-outcome ratio with the input-outcome ratio of relevant others. My Output My Input Your Output Your Input

  12. Equity Theory and Reactions to Inequitable Pay Employee reactions in comparison to equitably-paid employees

  13. Equity Theory: Forms of Justice

  14. McClelland's Theory of Needs • Need for Achievement (nAch) The drive to excel • Need for Power (nPow) The need to make others behave in a way they would not have behaved otherwise • Need for Affiliation (nAff) The desire for friendly and close interpersonal relationships

  15. Victor Vroom’s Expectancy Theory Three key relationships: • Effort-Performance: perceived probability that exerting effort leads to successful performance • Performance-Reward: the belief that successful performance leads to desired outcome • Rewards-Personal Goals: the attractiveness of organizational outcome (reward) to the individual

  16. Effects of ethical HR practices • Higher org. commitment • Diminish whistle-blowing (solve problem on the inside) • higher organizational citizenship behaviour (altruism, extra conscientiousness, and commitment in performing tasks, or other efforts to attend to the organization’s welfare in ways not specified by one’s organizational role). • Weaver, G.R. & Treviño, L.K. (2001). The role of human resources in ethics/compliance management. A fairness perspective. Human Resource Management Review, 11, 113-134.

  17. Recruitment assignment Have a look at these steps: • You are abouttohire a manager for a large governmentalorganization. Lately, a journist, statedthatthere is corruptiongoing on in thisorganization. A manager has just been firedbecause of this. You are abouttohire a new onereplacing the old. What kind of person are youlookingfor? • When new staff is hired, in the Netherlands we have a code of conductfor recruitment andselection. Have a look at this code of conduct. http://www.nvp-plaza.nl/documents/doc/sollicitatiecode/nvp-recruitment-code.pdf • How are yougoingto select the right person? • What kind of ethical issues do youcomeacross in this recruitment process?

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