Creative Implementation of Leadership

1. Creative Implementation of Leadership Lisa Brandenburg

2. Presentation Style Personality Style & Leadership Characteristics • ENFJ – Extraverted iNtuitive Feeling Judging Helper, global learner, manage details • Receptive, organized, cooperative, inspiring, trustworthy Project A PowerPoint presentation provides the venue for inspirational, organized information.

3. Created Facility High Risk Women’s Center Providing caring support. Hours of Operation Monday – Friday 8:30 am – 5:00 pm

4. High Risk Women’s Center Site includes: • 2 Exam Rooms • 1 Triage Room • Storage Room (includes locked medical cabinet and supplies) • 2 Bathrooms • Office area to accommodate staff

5. Staff Members Medical Team Physician Nurse Practitioner Genetic Counselor Medical Assistant Office Staff Nurse Manager(my position) Navigator Receptionist

6. Legal and Ethical • Biweekly medical and office team meetings to address critical issues. • Annual charting and document audits to ensure proper policies and procedures and standard of care. • Provide the best and most effective services possible. • Ensure everyone is treated fairly in all dealings with the center. • No person will be turned away from the High Risk Women’s Center.

7. Cultural Development • Encourage a “Just Culture” allowing reports of errors without fear (Sullivan, 2012, p. 82). • Utilize Compliance Program and Standards of Conduct designed to create a culture that encourages the prevention, detection, and resolution of circumstance that are not constant with professional behavior. • Encourage a positive culture by establishing values such as integrity, respect, and teamwork.

8. Team Creation Group Process Elect a team leader from office and medical staff. Create search committees for interviewing and selection process. Staff participation in future recruiting.

9. Coaching Skills “A coach helps the staff member focus on solving a specific problem or conflict that interferes with the employee’s satisfaction at work” (Sullivan, 2012, p. 234). • Build a strong relationship with staff members. • Promote the “attitude of a learner” in staff.

10. Leadership Theory Shared Leadership “ Different issues call for different leaders, or experts, to guide the problem-solving process” (Sullivan, 2012, p. 43). • Engaging the staff members in decisions within the center pertaining to patient care. • Empowers the staff and encourage participation and more productive decision making.

11. Forecast • The U.S. Supreme Courtunanimous decision means Myriad cannot patent parts of naturally occurring human genes. Allowing other laboratories to offer the test, which will make the tests more affordable and available to more women (Davis, 2013, para. 1-5). • Recent celebrity announcement revealing they carry the genetic mutation BRCA1 increasing the public’s awareness.

12. Regulatory & Accreditation Agencies The High Risk Women’s Center is a division of the Capstone Memorial Hospital. The hospital has earned: • The Joint Commission's Gold Seal of Approval • Accredited by the Commission on Cancer.

13. Marketing Plan • Design a website and pamphlets for the center. • Network and collaborate with other similar services such as laboratories, radiology and oncology. • Provide excellent care ensuring patient satisfaction.

14. Employee Retention Plan • Staff appreciation and recognition though bonus programs, tuition reimbursement and paid time off. • Ensure a positive work environment to sustain employee cohesion. • Provide clear, realistic job description to minimize confusion of role expectations.

15. Human Resources The High Risk Women’s Center utilizes the Capstone Memorial Hospital Human Resource department.

16. Accountability • All employees of the High Risk Women’s Center are accountable for their actions. • Medical staff members work within their scope of practice.

17. Disaster Preparedness The High Risk Women’s Center is a division of Capstone Memorial Hospital and follows their guidelines. • Emergency exit routes are provided in each room. • Periodic drills hard held for staff to practice preparedness.

18. Retirement Plan • Benefits are available through Capstone Memorial Hospital. • The basic employee benefit plan includes: Annual 403(b) Retirement Plan Base contribution and Monthly 403(b) Retirement Plan Matching

19. Networking Plan • Partner up with Basser Reach Center for BRCA within Penn’s Abramson Cancer Center in Philadelphia, PA. • Sponsor the FORCE Facing Our Risk of Cancer Empowered organization. • Attend all conferences relating to hereditary breast and ovarian cancer.

20. Critical Issues “It is imperative that the patient or legally authorized surrogate receive sufficient information that is material to an informed decision, to comprehend that information, and to know how to discontinue participation in reach without penalty” (ANA, 2001, p. 16) • Ensure information is accessible to all patients regarding the availability of research trails. • Provide bi-monthly support group meeting for women of high risk and their family members.

21. References American Nurses Association. (2001). Code of ethics for nurses with interpretive statements. Silver Spring, MD: Nursebooks.org. Davis, R. (2013). Myriad supreme court ruling leading to new gene tests. Retrieved from http://abcnews.go.com/blogs/business/2013/06/myriad-supreme-court-ruling-leading-to-new-gene-tests/ Sullivan, E.J. (2012). Effective leadership and management in nursing (8th ed.) Upper Saddle River, NJ: Pearson.