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Learn techniques to conduct structured conversations effectively. Key considerations include active listening, setting outcomes, time management, and explicit meeting purposes. Techniques like paraphrasing, clarifying key issues, setting targets, and summarizing next steps further enhance communication.
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The structured conversation Helen Bilton
Achievement for All The structured conversation Ref: 01056-2009BKT-EN)
Considerations • Listen don’t talk • Decide the outcome • Decide length of time and where • Make the reason for the meeting explicit
Techniques- • Explore- Paraphrasing • Focus-Clarifying key issues • Plan- Targets • Review- Summarising next steps