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Out Growing the Square You Live In

Out Growing the Square You Live In. Australian Catholic University Mcauley Campus Relocation. QUESTNET 2003 David Elkin d.elkin@mcauley.acu.edu.au. A Brief History. ACU Founded 1991 6 Campuses Aquinas – Ballarat St Patrick’s – Melbourne Mt Saint Mary – Sydney Mackillop – North Sydney

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Out Growing the Square You Live In

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  1. Out Growing the Square You Live In Australian Catholic University Mcauley Campus Relocation QUESTNET 2003 David Elkin d.elkin@mcauley.acu.edu.au

  2. A Brief History • ACU Founded 1991 • 6 Campuses • Aquinas – Ballarat • St Patrick’s – Melbourne • Mt Saint Mary – Sydney • Mackillop – North Sydney • Signadou – Canberra • Mcauley – Brisbane • Public University

  3. The Need to Move • Mcauley@Mitchelton Campus required to expand. • Increase demand for undergraduate and postgraduate places. • The need to accommodate future growth. • Where?

  4. Mcauley@Banyo • Pius XII Provincial Seminary • Refurbished • New Additions • Library • Academic Teaching Centre • Business and IT faculty Wing • Five Schools offering • Education • Nursing • Arts • Social Science • Theology • Business and Information Systems • Plus a wide range of postgraduate courses

  5. Requirements • Implementation of IT Infrastructure • Run both campuses simultaneously • Relocation of national systems • Relocation of all Brisbane based systems • Migrate VOIP telephony services • Relocation of Student Administration/Services • Relocation of national helpdesk • Relocation of computer labs • Relocation of academic and general staff work spaces

  6. Network Preparation • Rationalisation of existing subnets • 3 Class C IP address spaces • Server subnet Identified as migration subnet • Move services between subnets • Identified second VOIP subnet • Implementation of NAT • 3 NAT Class A IP address spaces

  7. Banyo Infrastructure • Construction Site Access • Each Building cabled with CAT6 • Buildings interconnected by fibre • Siemon Cabling • One Server room • Six Communications Rooms • 34 Mb Microwave Link to QRNO • Cisco active equipment

  8. Banyo Prepartions • ATI Microwave Installation • Server room completed • Available Communication Rooms completed • UPS installed • Air-conditioning installed • Cabling tested & certified • Cisco 3524’s installed

  9. Cross Campus Connectivity • Banyo infrastructure in place • Liaison with UQ for microwave location • Mt Cootha Repeater • Liaison with QRNO to plan incremental cut over of subnets.

  10. Server Facility Relocation • Last full Friday backup • QRNO re-route migration subnet • COPE sensitive transport • Physical move AM Saturday • National Unix Systems Team • Local NT Systems Teams • Saturday PM testing • Sunday User acceptance testing

  11. National Services • Banner: Student Administration System • Pay System • Finance Sunaccounts System • DNS Secondary Server • Helpdesk Database Server • MIS Development/Training Servers • Cache Servers

  12. Local Systems • Domain Controllers • File/Print Servers • WINS Servers • Lotus Notes Mail System • DHCP/NAT Servers • Banner Porthole Server • Student Domain Servers

  13. Project Update • National and Local Services @ Banyo • DHCP/NAT Server @ Mitchelton • Brisbane Staff still @ Mitchelton • Mitchelton connected to Banyo • 5 remote campuses connected with full functionality • Site still under construction

  14. VOIP Migration • Requirement to have VOIP running at both campuses • Migrated the secondary VOIP Class C range to Banyo • No quality of service as no TOS5 traffic on this subnet. • Call Managers still located at Mitchelton • ONRAMP installation @ Banyo • Overnight Relocation of Call managers and VOIP primary Class C range to Banyo • Unity Messaging Server Relocated

  15. Student Administration • Exceptionally busy period (Dec 02) • Exams • Year 12 Results • Liaison with UAC and QTAC • Relocate QTAC and UAC Servers to Banyo

  16. Helpdesk Functionality • Helpdesk normally based out of Brisbane • HEAT helpdesk application • Functionality relocated to North Sydney for the duration of the general staff move. • Helpdesk Operator relocated to co-ordinate client support from North Sydney • Auto escalation and Ticket Generator built @ North Sydney

  17. General Staff Move • As part of the larger Banyo project, Staff were relocated building by building. • Key Stakeholders setup • ITCS then followed removalists and setup staff as the rolled out. • Consisting PC and VOIP configuration. • QRNO rerouted final Class C range to Banyo

  18. Computer Labs & Information Commons • Relocation of Lab computers • Configuration of Lab environments including Audio Visual. • Refurbishment of E-Podiums • Implementation of Library Information Commons. • Installation of Teaching Spaces including Audio Visual.

  19. Putting out Fires • Helpdesk relocated back to Brisbane • ITCS staff from all sections join as one • Increased presence to smooth transition for staff.

  20. Decommissioning Mitchelton • Removal of old infrastructure • Decommissioning of Microwave link • Relocation of remaining DHCP/NAT Server

  21. Infrastructure Wil Daniels Dave Elkin Mark Laffan Seng Tan Khai Nguyen Client Services Gordon Howell Bruce Sugars Joan Ceccato Leslie Forrest Sean Connell Kevin Palmer Michael Kuilboer Lex Price Paul Wagner Dee Dee Shi MIS Gerald Coriera Brent Knigge WebIT Donna Burbage Peter Blakey Special Thanks to Mahmoud Abo El Wafa, QRNO Nigel Armfield, QRNO Bob Logan, XSI Mark Choquenot, ATI A Thanks to theGuys on the ground

  22. QUESTIONS ?????? Thank You

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