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Local Government Operational Excellence through Better Execution. July 2016. We First Want to Determine…. Where are we going?. What do we do?. How we will treat others?. We Stand in the GAP. Annual WorkPlans. VISION. Key Focus Areas. Strategic Goals. G.
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Local Government Operational Excellence through Better Execution July 2016
We First Want to Determine… Where are we going? What do we do? How we will treat others?
We Stand in the GAP Annual WorkPlans VISION Key Focus Areas Strategic Goals G Goals powered by vision and strategy A Action powered by urgency and focus P Progress powered by communication and reporting systems Day-to-Day Activity
This is where we live! This is what we want! The Tension The flurry of day-to-day activities. Implementation of new initiatives / workplan. DEFAULT
Execution Requires FOCUS The 4 Disciplines of Execution- by Chris McChesney, Jim Huling, and Sean Covey
Based on the OKR (Objectives and Key results) method developed by Intel and made popular by Google. OKR Scorecards A discipline for clarifying exactly what we’re doing and if we are making progress.
What the goal is precisely. (clarity) What the objective aligns to. (council) Who’s responsible (accountability & communication) Exactly what needs to be done. (focus) Place for status. (staff meetings) When things are due. (urgency)
Four Part Process Training Workshops Coaching Refinement
END GOAL A Culture of Excellence
Bill Stark, InnerCommbstark@innercomm.net Thank you!