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Incapacity Benefit A Work Programme Perspective East London Primes. Hackney EDN Event 17 April 2012. Work Programme Overview. Eight customer groups, four of which relate to ESA/Ex-IB. Two-year support journey to sustained employment.
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Incapacity BenefitA Work Programme PerspectiveEast London Primes Hackney EDN Event 17 April 2012
Work Programme Overview • Eight customer groups, four of which relate to ESA/Ex-IB. • Two-year support journey to sustained employment. • Individual support pathways with intervention and support services built into journey. • Favourable sustainment periods. • ESA/IB groups attract higher funding for increased support.
Work Programme in Hackney • Three prime contractors in Hackney, each with supply chain partners – specialists and generalists. • Increasing ESA/Ex-IB caseloads, though still well below initial forecasts. • Initiatives for voluntary referral to increase flows. • Group taster session functions • Current volumes • Around 150 customers from ESA Flow
ESA and EX-IB Delivery • Referral • Induction • Planning • Interventions • In Work Support
Support Services Overview • Condition management • Mental health support • Support with learning difficulties • Employer support • Assessment and treatment services (drugs and alcohol)
Risks • Inaccurate WCA leading to incorrect benefit group allocation • Impact on jobseeker • Impact on delivery services • Impact on performance • Changing jobseeker status
Strategic and Policy Activity • Work and Pensions Select Committee • Professor Harrington forum to provide support in changes to the WCA.
What's Essential • Work Programme delivery includes: • strong links with existing provision for information sharing and customer support • flexible and challenging support services, and • constant review of delivery. • Continued influence on getting customers correctly assessed and referred.
Questions? Thank you