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NONVERBAL COMMUNICATION

NONVERBAL COMMUNICATION. Communication through facial expression, voice, gestures, body movement, appearance, space...but not word choice. FUNCTIONS OF NONVERBAL COMMUNICATION. REINFORCES A VERBAL MESSAGE CONTRADICTS A VERBAL MESSAGE SUBSTITUTES FOR A VERBAL MESSAGE.

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NONVERBAL COMMUNICATION

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  1. NONVERBAL COMMUNICATION Communication through facial expression, voice, gestures, body movement, appearance, space...but not word choice

  2. FUNCTIONS OF NONVERBAL COMMUNICATION • REINFORCES A VERBAL MESSAGE • CONTRADICTS A VERBAL MESSAGE • SUBSTITUTES FOR A VERBAL MESSAGE

  3. Characteristics of Nonverbal Language

  4. TYPES OF NONVERBAL LANGUAGE • PARALANGUAGE (VOCAL QUALITY) • PERSONAL APPEARANCE • KINESICS • MOVEMENT/GESTURES • FACIAL EXPRESSION • SPATIAL COMMUNICATION • TERRITORY • TIME • ENVIRONMENT(artifacts, fragrance, color)

  5. PARALANGUAGE (VOCAL QUALITY) • The most important aspect of nonverbal communication. The use of the voice to enhance word meaning.

  6. PERSONAL APPEARANCE • Your clothing and grooming

  7. KINESICS • Your body movement and posture send a message

  8. MOVEMENT/GESTURES • Upper body movement

  9. FACIAL EXPRESSION • Most notable and most important aspect of nonverbal next to voice

  10. SPATIAL COMMUNICATION • Intimate Distance up to 18 inches • Personal Distance 18 inches -4 feet • Social Distance 4 feet-12 feet • Public Distance 12 feet- 25 feet • Norms: expected behavior established by an individual, society or culture. When a norm is broken, the message is confused or ignored.

  11. TERRITORY • The claiming of an area as your own

  12. TIME • You send messages with time • Time management • Arrange slices of time • Record important dates and deadlines • Learn to say “no”

  13. ENVIRONMENT • artifacts • fragrance • color

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