Vital Facilitation Skills for Diplomas Now Teams Gary Chapman

1. Vital Facilitation Skills for Diplomas Now Teams Gary Chapman

2. Objectives • As a result of this brief workshop, participants will be able to: • Differentiate between consultation and facilitation • Understand the role of a facilitator • Review how one might best prepare for a facilitated session • Learn some basic facilitation techniques and practice them in small groups

3. Our Agenda Laying the Foundation The Role and Core Competencies of an Effective Facilitator Basic Facilitation Skills and Techniques Practice

4. Introduction Please state your first name and the one type of meeting or audience with which you work with most regularly Think of meetings you have been in that were effective. What’s one thing that made them effective? Think of meetings you have been in that were ineffective. What’s one thing that made them ineffective?

5. Consulting vs. Facilitation

6. What is a Facilitated Session? A facilitated session is a highly structured event or meeting in which the facilitator guides the participant through a series of pre-defined steps to arrive at a result that is created, understood, and accepted by all participants

7. When is Facilitation Appropriate?

8. Role of Facilitators

9. The Five P’s of Preparation • Purpose • What is the purpose of the session? • Product • What outputs or deliverables do we want to create? • Participants • Who should participate? • Probable Issues • What key issues are likely to arise? • Process • What process should we follow?

10. Core Facilitation Competencies • Process Sensitivity • Plan, follow, trust • Energy Monitor • Encourage participation, ask questions • Environmental Control • Create climate, protect ideas, remain neutral • Behavior Modeler • Presence, their meeting not yours

11. Generating Participation Around the table – Brainstorming / Popcorning Slip writing – Post-It Think, write, then share – Brain Writing Pool Sub-groups – World Cafe Open-ended questions – Responsive Questions