What is a Sector Council? Canadian Aviation Maintenance Council Training/Skills Development

2. What is a Sector Council? • Canadian Aviation Maintenance Council • Training/Skills Development • Curricula, Accreditation, Certification, Occupational Standards etc. • Demographics/critical skills shortage

3. CAMC Accreditation • Ensures Training Organizations have an integrated and standardized approach to training, which is documented in their TCM and demonstrated during the audit process. Every aspect of the training program is examined: • > Program Content > Tools & Equipment • > Resources > Record Keeping • > Facilities > Advisory Committee • > Administration • > Quality System • > Faculty Qualifications and Evaluation • > Faculty Professional Development • > Management and Organizational Structure Industry values and recognizes accredited training organizations.

4. CAMC’s Accredited Training InstitutesPost-Secondary – 21 Programs – 23 Institutions

5. CAMC’s Secondary School Programs24 AMOP High Schools – 8 Provinces, 2 TerritoriesAir Cadet League of Canada – Across Canada

6. CAMC Certification • Provides National recognition of overall competencies • and capabilities • Establishes minimum professional occupational standard • Provides credibility, credential and proof of qualifications • Enables portability of qualifications • Facilitates the employer’s recruitment process • Increases employer and public confidence • Promotes professionalism within the industry

7. CAMC – 26 Industry Occupations Using technical committees of experts and practitioners from all sectors of the industry, CAMC developed the national occupational standards with industry: • Aircraft Gas Turbine Engine Repair and Overhaul Technician • Aviation Painter • Aircraft Interior Technician • Aviation Special Processes Technician • Aircraft Maintenance Technician • Aviation Welding Technician • Aircraft Propeller Systems Technician • Avionics Maintenance Technician • Aircraft Reciprocating Engine Technician • Aircraft Simulator Technician • Aerospace Materials Specialist • Aircraft Structures Technician • Electrical/Electronics/Instrument Component Technician • Aviation Machinist • Aviation Maintenance Inspector • Aviation Mechanical Component Technician • Aviation Non Destructive Inspection Technician • Aircraft Refueller • Aviation Ground Services Attendant • Aircraft Mechanical Assembler • Aviation Maintenance Manager • Composite Fabricator • Aircraft Structures Assembler • Electrical/Electronic Assembler • Quality Assurance Manager • Quality Systems Auditor Standards in RED are recognized by Transport Canada Ref: Airworthiness Notice C009 for personnel working in an Approved Maintenance Organization (AMO). Transport Canada recognizes CAMC logbooks and curricula for the Standards inGREEN.

8. 2007 > 2017 Canadian Labour Characteristics (# of employed individual over 25 years old) 40% of employees will be over 55, by 2017

9. Aviation & Aerospace HR Forecast Current (2006) Attrition (2006-20) Requirement (2020) Shortage (2020) Our industry is experiencing an unprecedented skilled-worker shortage. Over 12,000 people per year, will need to be hired in the next 12 years, to supply the required level in 2020.

10. International Data: ICAO/IATA Pilot and Training demand Maintenance demand

11. CAMC Priorities • Working with new segments of the industry – in partnership with other associations and organizations – to develop human resources solutions. 2. Stakeholder engagement with; • Corporate • Colleges and ATO’s • Individual members • Regional and National Associations

12. Priorities CAMC’s Mission Statement To develop, promote and administer a comprehensive and effective human resources strategy for the Canadian aviation and aerospace industry.

13. Priorities Board of Directors

15. Safety Management Systems • Phase 1: Information gathering, analysis and mentoring program design and deliveryBetween January 7 and March 5, 2009, 408 Aviation and Aerospace industry members interested in learning the benefits and implementation concepts common to all safety management systems attended 20 mentoring workshops that were held across Canada. • Phase 2 & 3 :Design and develop bilingual SMS learning content and evaluation tools

16. SMS Project - Phase 2 & 3 Deliverables • CAMC will engage in the development and production of learning tools and evaluation tools for all levels of employees • Produce and translate learning product material • Informing/awareness/facilitation SMS into the work place • Identification of delivery agents and partners • Development of evaluation tools to ensure continuous improvement and relevancy

17. CAMC Quality Assurance Standards CAMC has developed two new occupational standards which will help companies implement Quality Assurance throughout their organization. • Quality Systems Auditor • Quality Assurance Manager SMS compliance is a sub set of overall quality assurance

18. Quality Assurance Manager This occupational standard encompasses a cross-section of tasks performed by Quality Assurance Managers working in manufacturing, maintenance and aircraft servicing environments in the aviation and aerospace sectors. The responsibilities of Quality Assurance Managers include: • Communicating • Supervising • Implementing plans and policies • Implementing regulatory requirements and industry standards • Prioritizing • Scheduling • Budgeting • Allocation human and material resources • Monitoring conformance and compliance to regulations, standards and policies • Monitoring/managing product conformance • Organizing • Leading, coaching and mentoring

19. Quality Systems Auditor The responsibilities of Quality Systems Auditor include: • Preparing and planning audit programs and audits • Conducting audits • Leading, coaching and mentoring • Implementing regulatory requirements and industry standards within audit programs • Prioritizing • Scheduling • Budgeting • Allocating human and material resources • Determining conformance and compliance to regulations, standards and policies

20. SMS requires companies to develop an auditing process in order to check the validity and effectiveness of their operational oversight. Quality assurance is a crucial element of a safety management system. CAR 406.102, once it comes into force, will state that "the holder of an operator certificate issued in respect of a flight training unit that operates an aeroplane or a helicopter shall, in order to ensure that the activities carried out under the certificate continue to be effective and to comply with these Regulations, establish and maintain a quality assurance program. Other operations have an equivalent regulatory requirement Quality Assurance

21. CAMC is currently working with industry experts and “launch customers” on the training materials and procedures • The first training session will be for a 705 carrier, December 1 – 4, 2009

22. CAMC will be working with National and Regional Associations to develop customized materials for different segments of the industry.

23. Thank You