ACME Solutions Inc.

1. ACME Solutions Inc. You Focus on Your Business & We Focus on Your IT

2. [The Package] Continuous 24 x 7 Network Monitoring Automated Reports Quarterly Business review

3. Continuous 24 X 7 Monitoring Continuous monitoring provides: • Network and device availability • Alerts and pre-failure indicators • Centralized web-based dashboard Reports: • Weekly • Monthly • Quarterly

4. Initial Assessment • Initial network assessment • Detail network audits • Hardware & Software asset inventory • Warranty tracking • Weekly, Monthly, and Quarterly reports

5. Initial Assessment (continued) • Site Hardware Summary Report • Complete site hardware summary • Quick overview revealing diversity of the equipment you are managing • Identify obsolete hardware that needs to be replaced • Site Security Report • Comprehensive summary of security patches applied to all systems on each site • Complete summary of all MBSA scans performed during the reporting period • Summary of work required to improve site security • Site Performance Report • Detailed summary information on the most heavilystressed devices at a site • Automatically highlights devices that may requireimmediate upgrades and present up-sell opportunities (CPU utilization and memory consumption)

6. Asset Inventory Management Asset Inventory Includes: • Network audit • Hardware asset • Software assets • Inventory & warranty tracking • Sub-standard configuration report

7. Network Audit • Real-time reporting of new assets • Audits includes anything with an IP address, ie: • Desktops • Laptops • Servers • Network devices and network-attached devices such as printers, fax / scanners, VoIP phones • Audits are ran on a predefined schedule

8. Hardware Asset Inventory • Detailed hardware inventory • Warranty tracking • Comprehensive monthly reports

9. Software Assets • Complete list of all software patches applied to each system • Complete software audits to identify all approved and unauthorized software packages • Complete and detailed inventory of all OS’ systems

10. Inventory and Warranty Tracking • Comprehensive Asset Inventory Reports • Disaster recovery of mission-critical information: Secure & off site • Accounting: inventory depreciation • The Device Attributes Report • Up-to-date device warranty information This report assures that you do not pay twice for hardware maintenance

11. Sub Standard Configuration • Baseline Report identifies configurations that will require upgrades • Asset audits to identify under-performing and under-utilized devices • Understand & plan

12. Automated Scripting • Shutdown of workstations • Saves power costs and reduces green house gases from excess power emissions • Cleanup of temporary files • Deletes all files in temporary directories Preventative Maintenance

13. Monthly Automated Reports Executive Summary • Establishes an overall report status of an entire site Server Health • Establish performance baseline and identifies areas of improvement Work Completed • Cleared alerts, completed tickets, and executed scripts summary information Site Performance • Summary of most heavily stressed devices at a site Patch Status • Updated security patches that were applied Website Monitoring • Up-to-date information of website reliability The Result Understanding where, when and how you invest your IT budget will allow you to prosper. Stat: 80% of the is spent on maintenance

14. Site Health Report

15. Server Health • Establishes a performance baseline that can be measured over time • Quickly and visually identifies any potential risks based on performance trends

16. Security Reports • Weekly MBSA reports • Patch summary • Back-up software monitoring

17. Asset Management Reports Detailed and comprehensive reporting of all operating systems, network devices, and software packages installed

18. Performance Reports • Device performance • Site performance • Website performance

19. Quarterly Business Review High impact reporting • Including but not limited to: • site & server health • security reports • asset reports • performance reports • Detailed conversations to meet your business objectives • Goal setting for next 1-2 quarters

20. ACME’s Enhanced Service • 24 x 7 x 365 Monitoring • Real time Asset & Data Collection • Automated Service • Automated Monthly Reporting • Detailed Quarterly Business Reviews

21. Pricing Monitoring Only Package $150.00 per month With a 12 month contract Silver, Gold, and Platinum Managed IT Packages also available

22. Today’s offer $149.99 / month or $999.99 annually

23. Rock Solid!

24. The Enhanced ACME Value Network Performance  Security  Uptime Automated Service Detailed Reports

25. 24 x 7 Network Monitoring • Alerting • Availability of critical devices • Rapid remediation • Security assurance The Result

26. Asset Management • Inventory and warranty tracking • Hardware assets • Software assets • Automated monthly reports • QBR The Result ACME invests in the best in class technologies to provide our customers the optimal IT experience. Our customer’s say: “We had no idea that somebody was stealing from us until ACME started monitoring our entire environment including all our assets” Bob Davis CEO Lighthouse consultants

27. Quarterly Business Review • Detailed review and understanding of clients’ needs and pain points • Review all reports and business processes tied to IT • Set next quarters objectives and start planning for commitment The Result