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MARKETING MANAGEMENT 12 th edition. 10 Crafting the Brand Positioning. Kotler Keller. Marketing Strategy. Segmentation. Targeting. Positioning. Positioning. Act of designing the company’s offering and image to occupy a distinctive place in the mind of the target market.
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MARKETING MANAGEMENT12th edition 10 Crafting the Brand Positioning Kotler Keller
Marketing Strategy Segmentation Targeting Positioning
Positioning Act of designing the company’s offering and image to occupy a distinctive place in the mind of the target market.
Choosing a Positioning Strategy Step 1. Identifying Possible Competitive Advantages Step 2. Selecting the Right Competitive Advantage Step 3. Communicating and Delivering the Chosen Position
Points-of-difference (PODs) Attributes or benefits consumers strongly associate with a brand, positively evaluate, and believe they could not find to the same extent with a competitive brand Points-of-parity (POPs) Associations that are not necessarily unique to the brand but may be shared with other brands Defining Associations
Consumer Desirability Criteria for PODs Relevance Distinctiveness Believability
Deliverability Criteria for PODs Feasibility Communicability Sustainability
Low-price vs. High quality Taste vs. Low calories Nutritious vs. Good tasting Efficacious vs. Mild Powerful vs. Safe Strong vs. Refined Ubiquitous vs. Exclusive Varied vs. Simple Examples of Negatively Correlated Attributes and Benefits
Developing and Communicating a Positioning Strategy • Positioning: How many ideas to promote? • Unique selling proposition • Four major positioning errors • Underpositioning • Overpositioning • Confused positioning • Doubtful positioning
Differentiation Strategies Product Personnel Channel Image
Product form Features Performance Conformance Durability Reliability Reparability Style Design Ordering ease Delivery Installation Customer training Customer consulting Maintenance Product Differentiation
Identity and Image Identity: The way a company aims to identify or position itself Image: The way the public perceives the company or its products