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Learning Programs Cisco Customer Loyalty (CCL)

Learning Programs Cisco Customer Loyalty (CCL). Learning Programs Team. Cisco Customer Loyalty (CCL). Rewards Customers’ by granting them loyalty points, based on their purchase of Cisco Products and Services. Increase Customers Loyalty through Education and Rewards.

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Learning Programs Cisco Customer Loyalty (CCL)

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  1. Learning ProgramsCisco Customer Loyalty (CCL) Learning Programs Team

  2. Cisco Customer Loyalty (CCL) Rewards Customers’ by granting them loyalty points, based on their purchase of Cisco Products and Services. Increase Customers Loyalty through Education and Rewards.

  3. CCL-Redeemable Learning Offerings • Cisco Live! Events • Advanced Technical Training • Cisco Authorized Learning Partners • Technical Training Cisco Technical Education • Learning Partners • Offerings • CCIE 360 Bundles • Certification Exam • Vouchers • CCIE Lab • Vouchers • CLN Store • Self Study Learning LPs to LCs • Future • Cisco Store • Other offerings • Cisco Press • Publications LPs

  4. From Loyalty Points to Learning Credits • Reward points are assigned based on orders • Set up in the CCLT, periodically (currently quarterly) • Customer Team Captain is notified of available loyalty points • Customer Requests redemption as LC • CLC PM approves the transfer and assign in LCMT • Conversion is 100 points = 1 LC • Credits are available Education! • CISCO LEARNING CREDITS • Learning Partner can use as regular LCs • Customer will see the consumption as regular LCs • CISCO CUSTOMER LOYALTY

  5. CCL Customer Dashboard • Secure portal accessible on Web and on Mobile Phones • Customers can check latest balances of reward points thru a designated Team Captain login • Points Balance Statements, Redemption Transactions can be viewed • Monthly Notification Emails

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