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Konfliktløsning

Konfliktløsning. John Paulin Hansen 8. November 2011. Konfliktløsning. Brug ikke syndebukke – de stanger tilbage ! Indrag alle Selvom problemerne forekommer at være personrelateret er de altid OGSÅ relationelle i gruppesammenhænge

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Konfliktløsning

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  1. Konfliktløsning John Paulin Hansen 8. November 2011

  2. Konfliktløsning • Brugikkesyndebukke – de stangertilbage! • Indragalle • Selvomproblemerneforekommer at værepersonrelatereter de altid OGSÅ relationelleigruppesammenhænge • Formeldiskussion (varslet, dagsorden, med ordstyrrer, referattilprojektdagbogen)

  3. Assertion • At vedkende sig sine følelser, behov, grænser, ønsker – og at turde give udtryk for dem • Den assertive metodeøger den personligegennemslagskraft • Øgerselvindsigten

  4. Balance ASSERTIV ADFÆRD Fastholdelseafegne rettigheder Respektereandres rettigheder AGGRESSIV ADFÆRD SUBMISSIV ADFÆRD

  5. AggressionFor meget for hurtigt

  6. SubmissionFor lidt, for sent

  7. AssertionTilpaspårettetid

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