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Autoliv Supplier Escalation Model. Step 4. Step 3 . Criteria . Severe problems that have not been solved on a local level Supplier systemic issue. Case continues after confirmed OK date (containment) Aother repeat case after implemented corrective action.
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Autoliv Supplier Escalation Model Step 4 Step 3 Criteria • Severe problems that have not been solved on a local level • Supplier systemic issue • Case continues after confirmed OK • date (containment) • Aother repeat case after implemented corrective action. • No approved LTAP in Step 2 within 5 days Autoliv Actions Step 2 • 1st case continues after confirmed OK-date (containment) • A repeat case after implemented corrective action. • No approved LTAP in Step 1 within 5 days Supplier Actions • Special status notification (on Flag-Panel) • Any one or more of the following action • can be taken: • Project stop • Start of a Supplier Quality and Delivery Review Process • Payment stops and/or price concessions • Supplier phase out • Re-sourcing of business Step 1 • Supplier senior management informed by letter Step 3 • Local Autoliv Purchasing management involvement • Information to Commodity Manager or Commodity Steering Committee • New Business Hold /No new enquiry’s • First NCM for a certain part-no. • Supplier management informed by letter Step 2 • Information to local Autoliv Purchase and Quality Management • Inform Autoliv Lead Buyer or Commodity Action Team • Meeting with supplier to confirm and approve LTAP • Follow up meetings with supplier • NCM and 8D-request sent to contact person at supplier (copy to local buyer) • Supplier Actions as per Step 1 • Supplier implements CSL 2. • Immediate containment plan to be advised within two hours • Short term Action plan to Autoliv within 24 hours (8D-report 1-3) • Long term Action plan to Autoliv within 5 days (8D-report 4-5) • Verification of corrective actions to Autoliv within 3 weeks (8D-Report 6-8) Responsibility: Lead Buyer and local Quality Manager (or Commodity Core Team) Responsibility: Commodity Manager or Commodity Steering Committee • Supplier Actions as per Step 1 • Supplier implements CSL 1 . Responsibility: Local SQE Key to terminology : see page 2 ! Responsibility: Local SQE
Autoliv Supplier Escalation Model Key to terminology: Step 1, Step 2, Step 3 and Step 4 Actions: Actions to be performed by Autoliv and supplier according to the reached escalation-level (Step1 to Step 4). NCM = Non Conforming Material Report LTAP = Long Term Action Plan CSL 1 = Controlled Shipping Level 1 : 100% sort under the supplier`s responsibility. CSL 2 = Controlled Shipping Level 2 : 100% sort under the supplier`s responsibility by an independent, third party agency.