DHA State of Affairs in the Free State Portfolio Committee

1. DHA State of Affairs in the Free StatePortfolio Committee

2. Table of Content • Purpose • Issues raised by the PC 2005 • Offices • Staffing • Immigration status in the province • Office & Equipment Condition • Mobile units and their programme • Budget Allocation and spending 1

3. Purpose • To inform the Portfolio Committee about activities and relevant information out of the province. • To update the Portfolio Committee about challenges and successes in the province 2

4. Capital: Bloemfontein Principal languages: Sesotho 64,4% Afrikaans 11,9% isiXhosa 9,1% Population: 2 738 231 Area (km2): 129 480 % of total area: 10,6% GDPR at current prices (2002): R64 310 million % of total GDP: 5,7% Provincial information 3

5. Issues Identified by PC - 2005 • issues 2005.ppt 3

6. Portfolio Committee oversight visit Free State - 2005 • Leadership and Management >>> • Communication with Staff by Provincial Management. • Personnel meetings on monthly and weekly basis, as well as continuous informal briefings when necessary. One on one meeting with officials is also taking place to enhance service delivery. • Frequent visits are conducted by Provincial Manager and his Deputy, where meetings and discussions are held with officials at ground level, discussing service delivery issues, departmental strategy and getting inputs from staff regarding their problems and concerns. • The Provincial Office communicates with the regions via the following media, Facsimiles, e-mails, circulars, notices, personal interactions and meetings. 4

7. Portfolio Committee oversight visit Free State -2005 • How are we dealing with Rotation of staff to eradicate corruption >>> • To improve service delivery in all offices. • Officials are assigned to act as queue marshals as well as easy readable directive signs in demarcated areas, (e.g. where to collect IDs). • Client Relations Officers appointed at Regional Offices to deal with client problems and queues • Do we have a nodal point in Head Office !!! • There are nodal points at Head Office through Chief Directorate of the core DHA functions to deal with queries from provinces. 5

8. Portfolio Committee oversight visit Free State - 2005 • Immigration issues. Equipment for immigration officers. • All officials are provided with bullet proof vests, magnifying glasses, torches, reflector jackets and Entry and Departure stamps. • Training of SAPS and prosecutors on the amended Immigration Act • Through clusters and the Provincial joints, DHA provided training to SAPS and Prosecutors on the new immigration laws. • Training was provided to immigration officers on the new immigration laws as well as the Refugee Act. • Backlog at the Bethlehem office • Deportation files backlog in Bethlehem was eradicated with the assistance of other offices within one week of that visit by members of the portfolio committee, 6

9. Portfolio Committee oversight visit Free State - 2005 • To improve service delivery in all offices Continue. • Regular updated address lists are submitted by Head Office to promote this relations. • How do we deal with counter parts in Lesotho ?? • Regular Cross Border Crime Committee meetings are held, as well as updating the South African High Commissioner to Lesotho. • The Cross Border Crime Committee discusses issues of immigration between the two countries, such as Temporary Residence Permits and Cross Border Exemption. 7

10. Portfolio Committee oversight visit Free State- 2005 • Immigration issues. Staff shortages. • Thirty (30) Additional staff was employed at both Maseru and Ficksburg Bridge, since than. • The structural problem was solved because the building has been completed and is shared by different departments e.g. SARS, SAPS, Department of Agriculture and Port Health • Involvement with BCOCC. • DHA currently chairing all the BCOCC meetings in the Free State province. 8

11. Portfolio Committee oversight visit Free State - 2005 • Counter Corruption issues ( How do we inform communities about marriages for convenience) • Awareness, information sessions are held with communities to make them aware of foreigners who want to get married to obtain citizenship, this is done during Imbizos and outreached programmes in the province on a regular basis. • Awareness campaign, radio talk shows, pamphlets are distributed to encourage people to come and check their marital status. • Security in all offices • All offices that are at high risk have 24 hours security services. however minimum security is in place in all offices. 9

12. Portfolio Committee oversight visit Free State - 2005 • Counter Corruption issues ( Biometrics and CCTV Continue • The process of installing Biometric System is in place in some offices, others will been installed as an ongoing process. • A request has been made with National BCOCC to install CCV TV surveillance cameras and they promised to prioritize this. • Rotating of staff to curb corruption • Relieving officials from Inspectorate are mostly utilized on spots where corruption is rive. • Permanent staff is also rotated between different work stations on a daily basis. This practice is done to curb corrupt officials. 10

13. Offices in the Province • The province uses a number of offices to provide services and they are as follows; • 1.Provincial office {Bloemfontein} • 3. Regional Offices { BFN, WELKOM,QWAQWA } • 9. District offices • 10. Permanent Service points • 6. MPCC • 10. Mobiles Trucks 11

14. Office computers FREE STATE ORGANISATIONAL STRUCTURE Offices in the Province FREE STATE PROVINCE RO WELKOM RO PHUTHADITJHABA MPCC TSEKI MPCC NAMAHADI PSP TSESENG PSP MOKOANE DO THABA NCHU DO BOTSHABELO PMCC THABA NCHU PSP LADYBRANDT DOKROONSTAD DO BULTFONTEIN MPCC BOTSHABELO MPCC SELIBA DO SASOLBURG DO BETHLEHEM PSP FICKSBURG PSP VILJOENSKROON DO ZASTRON DO KOFFIEFONTEIN MPCC HEILBRON MPCC VILLIERS (QALABOTJHA) PSP PARYS PSP WESSELSBRON PSP BRANDFORT MPCC ZASTRON PORTS OF ENTRY (BP) CALEDONSPOORT FICKSBURGBRIDGE MASERUBRIDGE VAN ROOYENSNAK DO HARRISMITH MPCC THROMPSBURG MPCC VREDE RO – REGIONAL OFFICE DO – DIOSTRICT OFFICE PSP – PERMANENT SERVICE POINT BP – BORDER POST MPCC – MULTI PURPOSE COMM. CENTRE 3 Caring, Compassionate & Responsive

15. Geographic Representation- FS 12

16. Staffing • The province had 367 posts end of the financial year 2005/2006. • Funded posts were 499 • Posts filled to date 427 • Percentage filled 86% 14

17. Staffing 15

18. Immigration StatusStructure Provincial Office Area Immigration Head Inspectorate Permitting Ports Of Entries BFN Bots BFN WLK FXB MB VRH CAL WLK Phutas Phutas BHM KTS MPAS PEKA SEPH MAKH Zastron KFN 16

19. Immigration 1. In-land Immigration Inspectorate In the following towns immigration officers are visible Bloemfontein (Xhariep, Motheo) {11- Officials} Welkom (Lejweleputswa,Fezile Dabi) {10- Officials} Kroonstad (Lejweleputswa,Fezile Dabi) {4- Officials} Bethlehem (Thabo Mofutsanyana) { 4 - Officials} Phuthaditjhaba (Thabo Mofutsanyana) { 6 -Officials} Botshabelo ( Xhariep, Motheo) { 4 - Officials} Total Officials = 39 17

20. NIB Structure 2. Port of entries in The province • Maseru bridge 34 • Ficksburg 26 • Caledonspoort 10 • Van Rooyenshek 9 • Monontshapass • Peka bridge 1 • Makhaleenshek 1 • Sephaphoshek 1 • Total Staff = 82 Presently manned By DHA DHA Official Deployed Daily 18

21. NIB Structure 3. Permitting • Regional Office Bloemfontein 4 • Regional office Welkom. 3 • Regional Office Phuthaditjhaba 3 • Present staff = 10 19

22. Status of Current operations • Service Delivery Ports Of Entries • Immigration officers exercise control over people who enters and leave the RSA. • Immigration officers issues cross-border permits and contract work permits. • Periodically immigration officers are used to man roadblocks with other stakeholders. • We are using a number security guards to assist with opening the boom gates and check endorsement. • 4 Ports Of Entries still need to employ its own staff. 20

23. Status of Current operations MASERU BRIDGE • The office building was revamped recently to make provision for stakeholders at the border post to share building. • Border post upgraded with new office accommodation to ensure smooth operations within the port parameter. • Operating > 24/7 • Average Entry per day 7650 and Average departure 8350 • Staff per shift = 7 people 21

24. Status of Current operations VAN ROOYENSHEK • Office accommodation was recently revamped by RAMP and is now in good condition. • Operating Time : 6 h00 - 22h00 • Average clearance per day 2400 entry and Depart 3000 per day • Staff per shift = 3 people per shift 22

25. Status of Current operations FICKSBURG BRIDGE • Office and residential accommodation have recently being revamped. • Pedestrian section was fenced off separating pedestrians from vehicles resulting in better control and prevention of corruption and loiterers. • Sufficient working stations for serving travellers. • Operating Time: 24/7 • Clearing on entry Average 8500 per day and departure 8300 per day • Staff per shift = 6 23

26. Ficksburg POE 23

27. Status of Current operations CALEDONSPOORT • Office and residential accommodation have recently being revamped. • Water works upgraded to solve water shortages problem. • Operating Time: 6H00 – 22H00 • Clearing on Average on entry 3450 and departure 2720 • Staff per shift = 3 people 24

28. Status of Current operationsContinue • Service Delivery • Inspectorate • Immigration officers trace, detect, arrest and remove illegal foreigners • Participate in joint operations with other stakeholders such as SAPS, NIA, SANDF and Traffic. 25

29. Challenges and possible solutions Ports of Entries Challenges • Staff shortages • Corruption • Systems and procedures • Level of Leadership Possible Solutions • Need to fill all vacancies in 1 financial year • CCTV to be implemented in all border posts and must be monitored by independent people like NIA. We need to revisit the processes. • Upgrade MCS, link all ports of entries to each other and provide ports with hand held scanners. • Upgrade both offices and provide more officials accommodation. • To appoint ASD at all border posts who will be the officers in charge and leaders. 17

30. Challenges and possible solutions Inspectorate Challenges • Staff shortages • Corruption • Systems and procedures • Level of Leadership Possible Solutions • Need to fill all vacancies in 1 financial year • CCTV to be implemented in all offices and must be monitored by independent people like NIA. We need to revisit the processes. • Upgrade MCS and link with all refugee offices. • To appoint ASD at all Regional offices who will be the officers in charge and leaders. 26

31. Challenges and possible solutions Permitting Challenges • Corruption • Systems and procedures • Level of Leadership Possible Solutions • Upgrade MCS and link with refugee reception offices 27

32. Deportations 28

33. Office and Equipment Conditions 29

34. Office and Equipment Conditions 30

35. Office and Equipment Conditions 31

36. Office and Equipment Conditions 32

37. Office and Equipment Conditions 33

38. Office and Equipment Conditions 34

39. Office and Equipment Conditions 35

40. Office and Equipment Conditions 36

41. Office and Equipment Conditions 37

42. Office and Equipment Conditions 38

43. Office and Equipment Conditions 39

44. Office and Equipment Conditions 40

45. Office and Equipment conditions • Most of our Service points, which are manned by two officials are in Municipality buildings which are quite small, but are equipped with equipment that is in good condition. • We have 10 mobile offices which are also well equipped. 41

46. Mobile Units and their Programme • The province have 10 Mobile trucks, which are used to visit rural areas such as; Farms schools, farms, and Small towns, which are rural. • We also have small vehicles to visit small towns, Hospitals, Old age homes and help people who need our services, they take applications and bring to the office for process sing. • The trucks also provide information and awareness programs, on issues such; Fraudulent marriages, and requirements to apply for these documents. • The programme for the mobiles is attached. 42

47. FINANCIAL REPORTINGRevenue Collected 43

48. FINANCIAL REPORTING Revenue collected 44

49. FINANCIAL REPORTINGRevenue collected 45

50. FINANCIAL REPORTING Revenue Collected 46