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Lync and Learn - Why ? Thursday, March 1st , 2012 Michael Hinckley, MCITP

Lync and Learn - Why ? Thursday, March 1st , 2012 Michael Hinckley, MCITP. Michael Hinckley Program Manager, DSM Email: mhinckley@dsm.net Twitter: @ SharPtContender LinkedIn: http :// www.linkedin.com/in/mhinckley.

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Lync and Learn - Why ? Thursday, March 1st , 2012 Michael Hinckley, MCITP

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  1. Lync and Learn - Why ? Thursday, March 1st, 2012Michael Hinckley, MCITP

  2. Michael Hinckley Program Manager, DSM Email: mhinckley@dsm.net Twitter: @SharPtContender LinkedIn: http://www.linkedin.com/in/mhinckley Community:Tampa Bay SharePoint User Group Organizer, SharePoint Saturdays Florida (Orlando, Tampa, South Fla) Certifications: MCITP: Microsoft Certified Professional, SharePoint Administration 2010 MCTS: Microsoft Office SharePoint 2010, Configuring MCTS: Microsoft Office SharePoint Server 2007, Configuring Microsoft Cloud Accelerator Contribution Author (May 2012): The CxO’s SharePoint Pocket Guide: 100 Smart Questions to Ask About a SharePoint 2010 Deployment

  3. SharePoints 2007 WSS 2007 MOSS 2010 Foundation 2010 Server • Standard (CALs) • Enterprise (Standard + Enterprise CALs) SharePoint Online (Plan 1) Advanced portal for collaboration, AV Forms, data visualization, Access/Excel/Visio services SharePoint Online (Plan 2)

  4. Licensing CALsIntranet Plus Extranet

  5. SharePoint 2010 On Premises Editions http://sharepoint.microsoft.com/en-us/buy/Pages/Editions-Comparison.aspx

  6. SharePoint On Premises/Office 365 Comparison LOB Integration, BI, FAST Search, Internet Sites My Sites, Team Sites Intranet Sites Customize sites to deliver business solutions • ON PREMISES    • Office 365   Planned for future service releases

  7. SharePoint Online new features My Sites, Team Sites Intranet Sites Customize sites to deliver business solutions • My Sites • Office Integration (2007/2010) • SharePoint Workspace 2010 for Offline Working • External Sharing • Simple Public-Facing Website designed for small businesses and professionals • Document Libraries • Slide & Media Libraries • Business Taxonomies & Tagging • Document Sets & ID’s • Office Web Apps • Cross-site Collection Search • Search Refiners • Indexing Controls • People Search • Phonetic Search • Excel Services • Access Services • Visio Services • InfoPath Forms Services • Business Connectivity Services • Enhanced human workflows • SharePoint Web Services • Custom Web parts • Silverlight controls • Sandbox Solutions • Community Sites • Blogs • Wikis

  8. SharePoint features not available yet with Office 365 LOB Integration, BI, FAST Search, Internet Sites • Access to 3rd party content management systems • Support for end-to-end eDiscovery scenarios • Records Center • Information Rights Management (IRM) • SharePoint for Internet Sites • WCM workflow and approval • Site Variations • Enterprise Extranet Sites • PerformancePoint Services • Power Pivot • Full Trust Code Solutions • FAST Search • Unified Search combining online and customer site sources

  9. What are the Business Needs? • Plain English can be broken down into Goals / Requirements / Specs • Devoid of Buzz Words or fuzzy concepts • Identify the Who’s out of the gate • Get it all on a SIGNED by Sr. Sponsor in a Vision or Understanding document

  10. What are the Business Goals? • Connect and empower users • Increase productivity and information value • Collaboration • Building business communities and project groups • Manage total cost of ownership • Consolidate Infrastructure, systems and simplify integration • Content Management • Respond to business needs • Improve organizational effectiveness • Unlock business data • Rapidly create no-code collaborative solutions for new opportunities • Work seamlessly with partners • Streamlining data accessibility • Creating flexible shared systems • Managing security • Regain control of end user solutions

  11. SharePoint Workloads Platform Services + Workloads Social Computing Portals Search Content Mgmt. Platform Services for SharePoint Online Core foundational elements of Microsoft SharePoint® Online and 2010 Server in support of the additional workloads.

  12. Shared Environments • Participating in teams • My Network • Blogs • Wikis • Tags • Tag Clouds • Tag Profiles • Ratings • Colleague and Presence (with Lync)

  13. What’s Makes A SharePoint Document Different? • Metadata • Finding content • Managed metadata services • Content Types • Document Sets

  14. Composite Services • Access Services • Visio Services • Out of the Box WorkFlows • SharePoint Designer Customizations (Free)

  15. Finding the Right People • People and expertise search • Recently authored content • Expertise identification

  16. Main Solution Architectural Decisions • Capabilities • Workloads • Authentication • Permissions • Creation of a cohesive end user experience • Information Architecture • On-boarding and Off-boarding of data • Requirements (Browser, Device, etc.) • Architectural Approaches (if using Hybrid)

  17. What is Going to Take? • ROI of Capabilities vs. Cost • Cut off points: Online or On Premise (Foundation, STD and ENT) • User Plans • Flexibility of understanding Capabilities vs. trade offs • Understanding of flexibility • Platform as a whole • Business Goals • Now • Down the road (just over the bend, half way, once we are there) • Mapping Workload Features to Business Goals • Major effort to get End Users to use it (From Change Management to Training)

  18. 8 Things You Must Do to Drive SharePoint User Adoption • Focus on SharePoint’s flexibility • Educate on the tool • Communicate context • Rate collaboration maturity • Give people a reason to visit • Create User Accountability • Define ‘Collaboration’ • Place SharePoint in the Flow Lee Reedon www.nothingbutsharepoint.com

  19. On Premise Governance Committee Roles • System Administrator • Backup Administrator • SharePoint Farm Administrator • SQL Administrator • Active Directory Resources • Enterprise Site Collections Admin • Enterprise Security Admin • Site Owner (Team Sites) • Site Owner (Publishing) • Contributor • Reader • Developer • Product Management • Program Management • Information Architecture • Tester • User Experience

  20. O365 Governance Committee Roles • System Administrator • Backup Administrator • SharePoint Farm Administrator • SQL Administrator • Active Directory Resources ?????? • Enterprise Site Collections Admin • Enterprise Security Admin • Site Owner (Team Sites) • Site Owner (Publishing) • Contributor • Reader • Developer • Product Management • Program Management • Information Architecture • Tester • User Experience

  21. Authentication Available • Microsoft Online IDs • Single Sign On with AD credentials through ADFS • Microsoft Windows Live IDs for External Users • Automatically revoke their access after a certain period of time

  22. Service Level Agreements • 99.9% percent uptime. • Set for recovery time objective (RTO) and recovery point objective (RPO).

  23. Legal • Office 365 is HIPPA complaint • Check legal restrictions on where specific data can be hosted • Germany • Microsoft’s Data Centers are located throughout the world and logically grouped per continent

  24. Storage Overview • Total pooled storage available to a tenancy is a sum of: • Base storage of 10GB • Plus 500MB per USL (excluding kiosk and external users) • Example, if an organization bought 1000 E Plan licenses, • Tenancy will have 10GB + 500MB*1000 = 510 GB • Above pooled storage can be distributed amongst non-mysite site collections • An organization can also purchase additional storage up to a total pooled storage of 5TB per tenancy

  25. Hybrid Scenario • On Premise (AD) • 2010 FAST Search • 2010 Business Intelligence • MOSS 2007 Custom Applications • SharePoint Online for Collaboration (AD)

  26. On Premises SharePoint Costs (estimated) • Need to buy • Windows Server and License (Foundation) • SharePoint Server License • Standard CAL • Enterprise CAL • SQL Server Standard or Enterprise licenses • FAST Search License • Planning and Proof of Concept (SharePoint Deployment Planning Services)

  27. For Information Workers – Plan E Family Components Suites Office 365 E4 $27/mo Includes: Exchange Plan 2 SharePoint Plan 2 Lync Plan 2 Office ProPlus Office Web Apps Lync Plus (Voice) Voice Office Pro Plus Office 365 E3 $24/mo Includes: Exchange Plan 2 SharePoint Plan 2 Lync Plan 2 Office ProPlus Office Web Apps Voicemail & advanced archive capabilities Forms, Access/Excel/ Visio Services Office 365 E2 $16/mo Includes: Exchange Plan 1 SharePoint Plan 1 Lync Plan 2 Office Web Apps Office Web Apps Email, calendar, AV/AS, Personal Archive Office 365 E1* $10/mo Includes: Exchange Plan 1 SharePoint Plan 1 Lync Plan 2 Collaboration Portal Conferencing IM & presence Prices shown at ERP Add-Ons: SP Online Storage (1GB) – $2.50 Extranet (PAL) – $2.00 Blackberry Support (BES) – $10.00 Offer Details: Plan 2 include Plan 1 features Office Web Apps requires SharePoint Online Voice requires on-premises servers *Service Plan that maps to current BPOS

  28. Enterprise IWs – Standalones • Plan 2 include all features included in Plan 1; offers are inclusive and not additive • Office Web App Plans include SharePoint Online Workload Standalone SKUs Key Features Exchange Online (Plan 1) $5.00 Email, Calendar, Contacts, Discovery, AV/AS Exchange Online (Plan 2) $10.00 Voicemail & Archiving SharePoint Online (Plan 1) $5.25 Advanced portal for collaboration, AV SharePoint Online (Plan 2) $10.25 Forms, data visualization, Access/Excel/Visio services Lync Online (Plan 1) $2.00 Instant Messaging & Presence, AV Lync Online (Plan 2) $6.50 Virtual Meetings Office Professional Plus $12.00 Client productivity applications & web apps (Outlook, Excel, Word, PowerPoint, Communicator, Access, InfoPath, Publisher OneNote) Office Web Apps (Plan 1) $11.25 with SPO Plan 1 Web App Plan 1 includes SharePoint Online Plan 1* Office Web Apps (Plan 2) $16.25 with SPO Plan 2 Web App Plan 2 includes SharePoint Online Plan 2* * Office Web Apps require SharePoint Online

  29. Office 365 for Enterprise Suites & Standalones Office 365 Suite Plans Office 365 K1 $4/mo Exchange Online Kiosk $2/mo Limited SharePoint Capabilities Office Web Apps View Only Kiosk Plans Office 365 K2 $10/mo Limited SharePoint Capabilities Office Web Apps Create/Edit Office 365 E1 $10/mo Exchange Online Plan 1 $5/mo Email, Calendar, Contacts, Discovery, AV/AS SharePoint Online Plan 1 $5.25/mo Advanced portal for collaboration, AV Lync Online Plan 2 $6.50/mo Instant Messaging & Presence, AV, Virtual Meetings Office Web Apps View Only Office 365 E2 $16/mo Office Web Apps (with SharePoint Online Plan 1) $11.25/mo IW Plans Office 365 E3 $24/mo Exchange Online Plan 2 $10/mo Voicemail & Archiving SharePoint Online Plan 2 $10.25/mo Forms, data visualization, Access/Excel/Visio services Office Pro Plus (includes Office Web Apps) $12/mo Office 365 E4 $27/mo Lync Online Plan 2 plus Voice* (Standalone TBD) Offer Details: Plan 2 offers include Plan 1 features Office Web Apps requires SharePoint Online or SharePoint Foundation 2010 *At GA, we only provide on-premises rights to voice

  30. Implementations So How Long Do They Take?

  31. Implementations So How Long Do They Take? IT Depends

  32. On Premises SharePoint 2010 Platform2,856hrs / 40hrs = 71.4 weeks!!!

  33. Example Deployment Timeline Weeks 12 ... 4 5 3 2 8 11 1 6 7 9 10 Networking, Domains, and Certificates Project Kickoff Deployment Complete First Mailbox Migrated Identity Management, and Provisioning MX Record Changed Production Pilot On-Premises Discovery Clients/Mobile Devices Velocity Migrations Develop Plans and Strategies Exchange Online Training SharePoint Online Lync Online Migrate Plan Prepare

  34. SharePoint Deployment Guide • SharePoint Online Planning Guide for Office 365 for enterprises • SharePoint Online Planning and Administration site also provides useful information for small and enterprise organizations. • Refer to this site for additional information related to SharePoint Online.

  35. SharePoint Online Administration - TechNet http://technet.microsoft.com/en-us/sharepoint/gg144571

  36. Check These Updates Every 2 to 4 Weeks • Service Updates for Office 365 for enterprises • Service Updates for Office 365 for professionals and small businesses

  37. Community Resources http://youtu.be/wOrUj8_CLJI http://www.sharepointsaturday.org/default.aspx http://o365redmond.sharepoint.com/

  38. Free E-Book http://download.microsoft.com/download/1/2/F/12F1FF78-73E1-4714-9A08-6A76FA3DA769/656949ebook.pdf

  39. Decision Deciders • Size of Organization • Geographical • Compliance • Data Security • Business critical custom applications • Size / Cost of Content • Will new features create new levels? • BI E5? • Are Lync and Outlook true value adds?

  40. Next Steps • All Features will be available in the Cloud only a question of when! • SharePoint Solution Architect/ITPro space wide open • Need a real working Proof of Concept • SharePoint Deployment Planning Services (SDPS) provide customers planning around Office 365 http://tk5bpsweb01.partners.extranet.microsoft.com/en/sdps/Pages/SharePoint-2010---Office-365.aspx

  41. Questions I Get About O365 • Larger Organizations • Is Cloud something for us Enterprises chaps? • Departments and Smaller teams are begging for it • Becomes another topic added to already long list IT discussions • Small Business • What is SharePoint? • What can I do with it? • Where do I sign up?

  42. New to SharePoint • Similar learning curve as On Premise • Make sure Business Goals drive Solution Architecture and user acceptance • Don’t skip Governance! • SharePoint community full of resources • Make sure to know what is available in O365 and what is On Premise • One Note is the best starter exercise

  43. Ideas for First Forays into SharePoint Online • Project Management • Far reaches of the Globe • Mobile • Client Portal

  44. Don’t Underestimate SharePoint and/or Cloud Prejudice • Can be perceived as job threat • Fear of unknown • Fear of change • Fear of expectations

  45. The Total Economic Impact of Microsoft Office 365Forrester Consulting • Knowledge worker productivity gain: $657,000 across all employees in the organization • Mobile worker incremental productivity gain: $168,750 over three years • Eliminated hardware: Savings of $64,000 over three years • Eliminated third-party software: Savings of $10,000 over three years • Web conferencing savings: Savings of $25,000 over the life of the study • Substituted Microsoft licenses: Savings of $125,000 in the initial period of the study • Avoided on-premises planning and implementation labor: Savings of $35,000 in internal labor and professional services costs • Reduced IT support effort: Savings of $206,350 over three years • Reduced travel costs and corresponding CO2 emissions: Savings of $260,625 over the life of the study and a reduction of 47,000 kg of CO2 emissions from air travel Link to Study

  46. “….(S)harePoint can make a real difference in the way people get their jobs done, without having to go to their IT departments and beg for developers” to help them.“ Rackspace SharePoint Architect Jeff Deverter • “End users are driving the way SharePoint is used within an organization, and that fact alone can complicate things” Rackspace Chief Technology Officer John Engates

  47. Free 30 Day Trial

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