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Trends in mobile phone usage Overview of Pew Internet Project Research FTC Debt Collection 2.0 Workshop April 28, 2011

Trends in mobile phone usage Overview of Pew Internet Project Research FTC Debt Collection 2.0 Workshop April 28, 2011. About the Pew Internet & American Life Project. Funded by a grant from the Pew Charitable Trusts Part of the Pew Research Center, a non-partisan “fact tank” in Washington, DC

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Trends in mobile phone usage Overview of Pew Internet Project Research FTC Debt Collection 2.0 Workshop April 28, 2011

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  1. Trends in mobile phone usageOverview of Pew Internet Project ResearchFTC Debt Collection 2.0 WorkshopApril 28, 2011

  2. About the Pew Internet & American Life Project • Funded by a grant from the Pew Charitable Trusts • Part of the Pew Research Center, a non-partisan “fact tank” in Washington, DC • Study of how technology is shaping society and individuals • Provide high quality, objective data to thought leaders and policy makers • Do not promote specific technologies or make policy recommendations • Our research is based on nationally representative telephone surveys of: • Adults 18+ (teens data based on 12-17 year olds) • Drawn from dual-frame (landline + cell) samples Mobile Phone Trends 4/28/2011 2

  3. Cell ownership, 2004-2011 Mobile Phone Trends • 4/28/2011 3

  4. Cell ownership vs. other devices Mobile Phone Trends • 4/28/2011 4

  5. Demographics of cell ownership Asian American: 90% (English-speaking only) Mobile Phone Trends • 4/28/2011 5

  6. Mobile-only households and demographics (CDC data) High Wireless Substitution: • Young adults (esp. those ages 24-29) • Renters • Low income (poverty line or below) • Latino/Hispanic Mobile Phone Trends • 4/28/2011 6

  7. Mobile-only households and geographic variation (CDC data) Mobile Phone Trends • 4/28/2011 7

  8. High levels of non-voice activities among minority populations Mobile Phone Trends • 4/28/2011 8

  9. Reasons for regularly calling/texting Mobile Phone Trends • 4/28/2011 9

  10. Other cell phone behaviors Mobile Phone Trends • 4/28/2011 10

  11. Attitudes towards cell phones Mobile Phone Trends • 4/28/2011 11

  12. How hard to give up different devices Mobile Phone Trends • 4/28/2011 12

  13. Open for comments/questions! name: Aaron Smith title: Senior Research Specialist email: asmith@pewinternet.org web: www.pewinternet.org twitter: @aaron_w_smith, @pew_internet Mobile Phone Trends • 4/28/2011 13

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