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Business Email : Reasons for Popularity. Low Cost Fast And Easy Reach many people in short time. Non delivery problem Unnecessary junk mails Lack of privacy Virus infection. Disadvantages. Format of Business Email. Short / Concise (not more than five paragraphs)
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Business Email : Reasons for Popularity • Low Cost • Fast And Easy • Reach many people in short time
Non delivery problem Unnecessary junk mails Lack of privacy Virus infection Disadvantages
Format of Business Email • Short / Concise (not more than five paragraphs) • Must fill in Subject line • Do not forward without permission • Use abbreviation (I'm, Doesn't, We'll....) • Use Hello if you don't know the recipient
Format of Business Email • Attachment • Powerpoint • Text Documents (If more than 5 paragraphs) • Brochures • Graphic • Images
Being polite A confirmation to the reader (e.g. Hello Pete, Hi Pete, Dear Pete) Sending Greeting
Break long message into paragraphs Put a space between paragraphs Paragraphs
Send the message to people who need to know and not required to act on the contents Do not cc to everyone you know - Jamming inbox Cc
-don't send an email you wouldn't want anyone else to read, too easy to forward -don't leave subject line blank -don't use all capital letters -don't forward a message without a brief comment why you're forwarding it -don't overrun emails with smiley faces or other emotions. -don't send without checking for mistakes (use spellchekers) Don'ts in Email Writing
I'll be pleased.... I appreciate your understanding/concern.... I hope you can.... I am happy to .... Words Help Better Bonds
To From Cc Subject Format
Regards Best regards Kind regards Regards Chia Wen Sales Manager ABC Ltd. Sdn Bhd Address Ending