Launching Our Future Together

1. Launching Our Future Together Connecting the AEA’s Re-Design to Service Delivery

2. Formulating the Mess

3. Systems Analysis-what we learned from LOFT • “Fuzzy Relationships” • “Insatiable Demand” • “Reactive Problem Solving” • “Structural Tension”

4. The Next Generation of Grant Wood AEA • Produce positive impact on all students across multiple dimensions. • Create and deliver integrated solutions to sets of client problems. • Recognize the worth of staff and assure they have the materials, equipment, and support to contribute their gifts and expertise and to do their work well. • Help LEA’s define their unique sets of problems in a holistic way. • Develop strong client relationships characterized by openness, shared learning, and trust. • Support the DE in deploying initiatives effectively for other Agency clients. • Judiciously and efficiently use educational resources in the service of clients.

5. The Next Generation of Grant Wood AEA • Teams that are opportunity-creating and: • are presented challenging work; • have opportunities to teach and learn from colleagues; • have opportunities to innovate; • can see the impact of their work. • Dynamic structures that continually match internal competency with client need. • A set of internal support units that are managed to provide highly effective, efficient, and aligned services to the agency at large.

6. LOFT Groups • Integrated teams • Measurement systems • Decision Criteria • Mentoring and Induction

7. AEA Service Delivery Design Team Year 1 *Year 2 • *Becky Hays *Melanie Reese • Mary Lukas *Connie Haneline • *Anne Steffensmeier *Kim Owen • *Robyn Robbins *Denise Dermody • *Johanna VanderZee *Lauri Jennisch • Jenny Fitzpatrick *De Wagner • *Ann Griffin • *Trace Pickering • *Kim Lestina • *Emily Thomson

8. Commonalities Among Direct Service Providers • Workload • Caseload management • Meetings, scheduling/attending meetings with building staff, AEA staff, families • Direct service delivery/planning and preparation • Paperwork • Professional Development • Teaming/Collaboration • Recruitment and Retention

9. Systems Analysis-what we learned in our mess • Aligned with agency’s mess • Fuzziness is internal and external • Variability around link roles and leads • Some things need to be standardized some differences-need clarity • No structured time for direct service providers together • Success measures depend on who you ask

10. The Next Generation AEA Service Delivery System will: • Determine and deliver consistent and similar services to similar populations across AEA 10 • Provide high-quality, integrated services to our clients using best practices and research-based strategies • Create and implement efficient streamlined procedures and processes • Design meaningful and relevant learning opportunities that balance discipline needs with agency initiatives • Create results-oriented measures that reflect what professionals, families and children value • Provide for flexibility in how we select deliver and evaluate our services in conjunction with professional guidelines

11. Year One-Action Plans • Develop a coherent measurement system • Marketing strategies • Process for customized and flexible approaches • Standardized and consistent practices • Virtual supports • Shared learning and PD