Values, Attitudes, and Job Satisfaction

1. Values, Attitudes, and Job Satisfaction Chapter 3

2. The Importance of Values Judgment Content Stability Intensity Chapter 3

3. Types of Values Terminal Values Instrumental Values Chapter 3

4. Unique Values of Today’s Workforce Career Stage Entered the Workforce Approximate Current Age Dominant Work Values Hard working; loyal to firm; conservative Nonconforming; seeks autonomy; loyal to self Ambitious, hard worker; loyal to career Flexible, values leisure; loyal to relationships 60 to 75 45 to 60 35 to 45 Under 35 1. Protestant 2. Existential 3. Pragmatic 4. Generation X Mid-1940s to Late 1950s 1960s to Mid-1970s Mid-1970s to Mid-1980s Mid-1980s through 1990s Chapter 3

5. Values Across Cultures Power Distance Individualism or Collectivism Quantity or Quality of Life Uncertainty Avoidance Long-Term or Short-Term Chapter 3

6. What Are Attitudes? • Cognitive component • Affective component • Behavioral component Chapter 3

7. Types of Attitudes • Job satisfaction • Job involvement • Organizational commitment Chapter 3

8. Importance of the Elements Cognitive Dissonance Degree of Personal Influence Rewards Involved Chapter 3

9. Attitude-Behavior Relationship Moderating Variables Behavioral Influence • Importance • Specificity • Accessibility • Social pressures • Direct experience High Low Chapter 3

10. Behavior-Attitude Relationship After the Fact Casual Statements Plausible Answers Self-Perception Theory Chapter 3

11. Attitudes and Workforce Diversity Diversity Training Volunteer Work Chapter 3

12. Productivity Absenteeism Turnover Job Satisfaction and Employee Performance Chapter 3

13. Responses to Job Dissatisfaction Active Exit Voice Destructive Constructive Neglect Loyalty Passive Chapter 3

14. Perceptions of Fairness Outcomes Treatment Procedures Job Satisfaction and OCB Chapter 3