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Values. Specific mode of conduct is preferable to its oppositeValues carry an individual's concept of right and wrongTwo parts Content-identify a conduct that is importantIntensity-How important is the conduct. Value System. Hierarchy of valuesValues are stable and enduringValues are set early
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1. Values and Attitudes Individual Characteristics
2. Values Specific mode of conduct is preferable to its opposite
Values carry an individual’s concept of right and wrong
Two parts
Content-identify a conduct that is important
Intensity-How important is the conduct
3. Value System Hierarchy of values
Values are stable and enduring
Values are set early in life
Value system generally doesn’t change
Values make up the paradigm through which we see the world.
4. Types of Values Terminal set of values – a list of desirable end states
A comfortable life
Instrumental set-the modes of behavior to achieve terminal values
Ambition
Differences in value systems within organizations can product conflict and management problems
Are American management techniques exportable?
5. Different Value Systems Value systems differ across age, cohort and culture boundaries
Hofsteed’s work relating to 5 measures of national culture
Power distance
Individualism-collectivism
Uncertainty avoidance
Time
Male-Female
6. An Exercise First Rank the terminal values and then the instrumental values on page 63
7. Attitiudes Definition
Evaluative statement about objects, people or events
Three Components
Cognitive –the value component (killing is wrong)
Affective –An emotional component (I am angry at the terrorists)
Behavioral-the action component, the intent to act in a certain way. (Give blood, prayer vigel)
The term attitude refers to the affective component
I feel good about my job
8. Attitudes are much less stable than Values
9. Attitudes at Work Attitudes affect the way you do your job and how you relate to others.
I don’t think women do a very good job around here.
Cognitive component-women are inferior (value judgement)
Affective component-
Behavior-discriminate against women in the firm
10. Attitudes at work Job Satisfaction-
What do I think about working here
Job Involvement-
Linking job with self worth
Organizational commitment
Do I identify with the organization and its goals
11. Consistency of Attitudes Attitudes change to fit circumstances
Cognitive Dissonance Theory
Individual will attempt to reduce or eliminate differences between attitudes or between attitude and behavior and thus reduce discomfort if:
12. Reduce Dissonance Difference is important
They have some control in the reduction
The rewards of the dissonance isn’t too great
Social pressure to conform isn’t too great
Difference isn’t reinforced by personal experience
13. Self Perception Theory Attitudes are used, after the fact to make sense out of an action that has already occurred.
14. Self Perception Theory If your attitudes are well established, you will use them to guide your behavior
If your attitudes are not well established, you will infer your attitudes from the prior behavior.
15. Relationship