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Importance of Address Element Correction

Importance of Address Element Correction. Jan Caldwell Manager, Address Management. MTAC Meeting Washing DC, October 28, 2004. 1. ADDRESS ELEMENT CORRECTION – STEP II. The Postal Service has stated it will raise the goal of DPS performance to 85% by the end of the year.

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Importance of Address Element Correction

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  1. Importance of Address Element Correction Jan Caldwell Manager, Address Management MTAC Meeting Washing DC, October 28, 2004 1

  2. ADDRESS ELEMENT CORRECTION – STEP II • The Postal Service has stated it will raise the goal of DPS performance to 85% by the end of the year

  3. ADDRESS ELEMENT CORRECTION – STEP II • In FY2003, USPS licensees were able to ZIP+4 code 317 billion of the 336 billion addresses processed. • Roughly 5% or 19 billion addresses were unable to be ZIP+4 coded.

  4. ADDRESS ELEMENT CORRECTION – STEP II • In FY2003, USPS licensees were able to Delivery Point Validate (DPV) 304 billion of the 336 billion addresses processed. • Roughly 9.5% or 32 billion addresses were not able to DPV Confirm.

  5. ADDRESS ELEMENT CORRECTION – STEP II Data Derived From Analysis of 20,000+ Mailer Files

  6. GOOD AS ADDRESSED ADDRESS ELEMENT CORRECTION – STEP II The Mailing Industry, specifically the Mailers Technical Advisory Committee (MTAC), has requested the Postal Service provide a more convenient way to correct “bad addresses” based on carrier knowledge.

  7. GOOD AS ADDRESSED ADDRESS ELEMENT CORRECTION – STEP II • In June 2003, the Postal Service implemented a WEB based application to utilize Delivery Force KnowledgeTM in resolving Change of Address (COA) records that do not match a delivery point. • The Electronic Uncoded Address Resolution System (eUARS)

  8. GOOD AS ADDRESSED ADDRESS ELEMENT CORRECTION – STEP II • Existing eUARS resolved 3,936,712 of 4,359,387 (90%) NCOA records over the past 12 months. • Addition or Correction of Address Elements for record • Addition or Correction of AMS data • Delivery Unit did not recognize customer/address • On average 4,100 records per District, or 7.8 records per ZIP Code per month were resolved.

  9. Introducing AECII A New Service that enables the mailing industry to submit “bad addresses” through the eUARS application for resolution based on Delivery Force Knowledge™. 9

  10. GOOD AS ADDRESSED ADDRESS ELEMENT CORRECTION – STEP II AECII • Electronic process provides more convenient method for list updates than existing manual list correction service, while providing greater quality. • Historical correction data prevents redundancy in regards to multiple records representing the same address – reducing workload. • Provides central source for distribution, tracking, and billing.

  11. GOOD AS ADDRESSED ADDRESS ELEMENT CORRECTION – STEP II • In FY2003, Address Element Correction, the existing all computerized program, resolved 7.6 million of 24.5 million addresses (31%). • The remaining 16.9 million unresolved bad addresses are prime candidates for AECII.

  12. GOOD AS ADDRESSED ADDRESS ELEMENT CORRECTION – STEP II Benefits to USPS • Increased automation performance closing gap on uncoded mail and increasing DPS • Labor savings through cost avoidance in cased letter mail • Demonstrates USPS commitment to meet mailing industry needs

  13. GOOD AS ADDRESSED ADDRESS ELEMENT CORRECTION – STEP II Benefits to Mailing Industry • Automation Discounts for records previously not ZIP+4 coded. • Increases value of list – UAA reduction • Reduces dependency on carrier knowledge

  14. Thank You 14

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