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2013-2014 PLAN. Center for Workforce Development Walters State Community College. Workforce Development at Walters State Community College. 40 Years. Smoky Mountains Workforce Area by the Numbers (2012). 450,000 population $34,000 average earnings 193,000 employed
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2013-2014 PLAN Center for Workforce Development Walters State Community College
Workforce Development at Walters State Community College 40 Years
Smoky MountainsWorkforce Area by the Numbers (2012) 450,000population $34,000 average earnings 193,000 employed 26,000 - manufacturing 24,600 - retail trade 24,000 - government 19,800 - accommodation and food services 15,719 - healthcare Knox County
Local Area Advantages • Excellent working relationships • Board and county mayors • Partners, especially TDLWD • Many large employers • Chambers and economic development staff • Focus on continuous improvement • Very strong regional WIA partnerships • “We were regional when regional wasn’t cool.” • Shared training • Team grant writing
LWIA2 Regional One-Stop OperatorAmerican Job center • Consortium of Local Elected Officials (CLEOs) • selected Walters State Community College as the administrative and program entity • Career center partners • selected Donna Stansberry, Director of WIA Services, to be the lead staff person in establishing the regional career center at Talbott.
All Hands on Deck • Career Center Management Committee • Quarterly meetings of partners • Shared events • Job fairs, workshops, coordinated Rapid Response • Working group for functional alignment – three teams • Already identified one improvement to the welcome function • Co-enrolled TAA participants • “Can do” attitude • When one partner needs help, the others pitch in
First Quarter Sequestration • Adult Funds • using all but $30,000 of funds available for first quarter • Dislocated Worker Funds • May have to transfer DW Funds to adults • Youth • No further impact unless another rescission of funds
Coordinated Rapid Response • WIA staff • currently provide staff for all Rapid Response activities • WIA Coordinator of Employer Relations • has worked closely with Rapid Response coordinator • Career Center Staff • WIA and TDLWD Staff work together to provide services, including co-enrollment of eligible TAA participants in WIA • Smooth transition to WIA anticipated
Impact of Career Center Closings • Newport • Moving shared staff person to Sevierville full-time • Greeneville • Relocating WIA services to Walters State’s Greene County campus • Rogersville • Working with another agency to locate a staff person in their offices or bringing staff person to comprehensive center • MORRISTOWN • Relocating staff person to Comprehensive Center Current Changes Previous Changes Affiliate Centers
Investments in Training Sectors TAA Sectors • Healthcare 66.1% • Business 7.6% • Manufacturing 6.9% • Other: 19.4% • Information Technology • Professional Services • Transportation • Business • Manufacturing 32.0% • Business 17.2% • Healthcare 14.8% • Other: 36.0% • Construction • Information Technology • Professional Services • Transportation - Trucking
LWIA2 Training Providers ITA’s & Students
Employment & Jobs (2012-2020) • Healthcare • Registered nurses • LPN’s • Pharmacy technicians • EMT’s and paramedics • Medical assistants • Medical secretaries • Manufacturing • Maintenance, installation & repair workers • Industrial machinery mechanics • Public Service Occupations • Police officers • Business • Office clerks – general, billing • Computer support specialists • Transportation, inc. Repair • Truck drivers • Auto Body Repair • Bus and truck mechanics inc. diesel Listed occupations have at least 10 job openings per year (2012-2020), require an associate’s degree or less, and earn a median wage of over $10/hr
Partnerships & Practices • Cooperative Efforts with Career Center Partners • Sevierville Chamber Business During Hours • Regional job fairs – such as the one with TDLWD, WIA, regional employers and our locallegislators • Economic Development • Data and analysis • Recruitment of new businesses • Retention of current businesses – hospital • Education and Work Preparedness • P-16 - Hamblen and Cocke County Jobs and Education Forums • Plan ET Workforce Committee
Examples of Innovations • Social media • Two Facebook pages • Career center Facebook page lists TDLWD job openings • Expanded Employer Services • Working with regional employers, education entities, and the Career Center Partners to use innovative practices to address drug issues that effect the whole economy • Developing more workshops targeted to employer needs • Enhanced board meetings • Featuring speakers on topics of interest to employers – changes in worker’s compensation, how to survive in the current economy
And More Innovations • Youth Program Changes • Improved collaboration with youth case managers • Completely revamped RFP • focusing more on case management by youth service providers, WIA staff will take primary responsibility for testing and assessing participants, as well as leading the development of participants’ individual service strategies • Request use of waivers to increase flexibility and responsiveness of program • Data validation • better organization and review of files, making evidence easier for peer validators to find by highlighting evidence • Career center welcome function at Talbott • planning to remodel the reception area and improve the way we greet career center customers, creating a friendlier, more professional atmosphere in the face we present to the public
Thank you! • Questions?