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Leading In A Crisis. John Rae William Thomson Gerard Lyons Strathclyde Fire and Rescue Service. What is a LEADER. A leader is a person who can inspire others to follow. Leaders cannot achieve goals by themselves, subordinates require direction to obtain goals. Types of leadership. FORMAL:
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Leading In A Crisis John Rae William Thomson Gerard Lyons Strathclyde Fire and Rescue Service
What is a LEADER A leader is a person who can inspire others to follow. Leaders cannot achieve goals by themselves, subordinates require direction to obtain goals.
Types of leadership FORMAL: Appointed in the hierarchy by the management. INFORMAL: Exercises influence but is not in a formal position, he or she can initiate or block actions and can set group norms.
What is a Crisis A crisis is a time of intense difficulty or danger. A crisis can involve an issue relating to the overall management, success and sustainability of the organisation, and it can involve an operational emergency.
Required Qualities During a Crisis Objective Intelligent Needs Crisis Leadership Confidence Experience Comms Skills Decision Maker
TASKWhat is common purpose.How is it communicated andBroken down into objectives. Adair’s Leadership Model INDIVIDUAL What do they require. How are your individuals needs being met. TEAM What are the parts. How do they contribute to the purpose. How do they perform as group. LEADERSHIP
Environmental Contingency Factors • Task Structure • Formal Authority • Work Groups • Leader Behaviour • Directive • Supportive • Participative • Achievement • Outcomes • Performance • Satisfaction • Subordinate Contingency Factors • Locus of control • Experience • Perceived Ability
REVIEW Incident Communicate Objective Setting PLAN Gathering Information Resources Outcome Safety & Welfare Control Decisional Implementing
Levels Of Control • STRATEGIC (GOLD) • TACTICAL (SILVER) • OPERATIONS (BRONZE)
Elements Of Organisation LEAD GOVERNMENT DEPARTMENT O.D.P.M. STRATEGIC LEVEL GOLD Public Enquiries STRATEGIC CO-ORDINATING GROUP Police Local Authority Fire Ambulance Military TEMPORARY MORTUARY MEDIA CENTRE CASUALTY BUREAU MEDIA LIAISON POINT RELATIVES RECEPTION CENTRE SURVIVOR RECEPTION CENTRE LOCAL AUTHORITY EMERGENCY CENTRE RECEIVING HOSPITALS Voluntary Agencies TACTICAL LEVEL SILVER BODY HOLDING AREA INCIDENT CONTROL POST Police Fire Ambulance Liaison VEHICLE MARSHALLING AREA AMBULANCE LOADING POINT OPERATIONAL LEVEL BRONZE Police Fire Ambulance DISASTER AREA INNER CORDON CASUALTY CLEARING STATION OUTER CORDON
Leadership Satisfaction Guranteed Honesty Consistency Motivated Respectful PROUD Video
Leading in a Crisis THANK YOU WE WILL NOW TAKE YOUR QUESTIONS