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Harold Lockwood Aguaconsult WASRAG World Water Summit Lisbon 2013

Effective Monitoring and Evaluation. Harold Lockwood Aguaconsult WASRAG World Water Summit Lisbon 2013. Monitoring really does matter .…. “You can’t manage what you don’t measure”. Millennium development goal on safe drinking water reaches target early

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Harold Lockwood Aguaconsult WASRAG World Water Summit Lisbon 2013

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  1. Effective Monitoring and Evaluation Harold Lockwood Aguaconsult WASRAG World Water Summit Lisbon 2013 Presentation Title

  2. Monitoring really does matter .…. “You can’t manage what you don’t measure”

  3. Presentation Title Millennium development goal on safe drinking water reaches target early 2.75 billion people in rural areas now have access to an Improved water supply as defined by the Joint Monitoring Program

  4. But in reality too many people with “improved” water supply receive a poor level of service • Monitoring has focused overwhelmingly • on infrastructure and levels of coverage • 30 to 40% non-functionality rates • Functionality – does the system work or • not? – is just the tip of the iceberg Monitoring service delivery Presentation Title

  5. Monitoring to improve sustainability • Services delivered • Service providers Presentation Title

  6. Source: Triple-S Ghana, 2012 Hand pumps in Ghana: headline non-functionality rates

  7. Source: Triple-S Ghana, 2012 Comparing functionality with actual services delivered (CWSA norms)

  8. hardware ≠ service

  9. Monitoring services goes far beyond just functionality • Quantity • Quality • Reliability • Accessibility • (Affordability) Presentation Title

  10. Lots of data collected, but who needs to know? • International – JMP, IBNET • National – regulators ministries and statistical bureau • Local government • Operators • Communities and users • Funders and ‘projects’ Presentation Title

  11. Monitoring to improve performance: Uganda • Historic trending • Benchmarking • Thematic analysis • Informed decisions • Sector learning

  12. Local government monitoring: ensuring service delivery • Technical support to (community) operators • Oversight – regulation • Bye-laws and letting contracts • Financial and infrastructure planning Presentation Title

  13. Project monitoring tools and ICT Presentation Title

  14. “Weighing a pig doesn’t make it any fatter” • Monitoring is all about • improving performance • from local to national levels • End goal is to improve • impact and sustainability for end users Presentation Title

  15. What we monitor and evaluate? • Why? And who needs to know? • When in the project cycle? ........ and what happens when the project isn’t there any more?

  16. Thank you Aguaconsult, UK IRC, Netherlands h.lockwood@aguaconsult.co.uk Triple-S http://www.waterservicesthatlast.org/ Ghana data http://www.waterservicesthatlast.org/countries/ghana_triple_s_initiative Rotary –USAID partnership review ediaandnews/news/pages/130321_news_waterlessons.aspx

  17. M&E exercise • 4 case studies • 20 minutes • M&E framework • what?, when?, • who?, where?

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