1 / 1

CX for BFSI What to know

Once you have mastered the art of crafting memorable customer experience management services, it is time to ask how this can be done.

fivesdigital
Download Presentation

CX for BFSI What to know

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. CX for BFSI: What to know Digital Channels that Work for BFSI Marketers 01 Website BFSI companies' most important marketing channel is the website. Customers can search for financial products and services on the website and apply for or avail of them. 02 Mobile ustomers can access all bank functions on the bank's mobile app. SMS banking, which provides basic banking services, is also available. Marketers can reach customers via SMS and app push notifications. 03 Facebook & Google BFSI marketers can target customers on third- party websites using Facebook Ads, Google Ads, or another Ad targeting strategy. These channels allow them to display personalized, contextually relevant ads. 04 Moving Forward BFSI companies today are investing in and building solid digital technology infrastructure. 2021 marked the beginning of a new digital customer experience management era in the BFSI industry. Digital customer experience management is the new battleground for BFSI marketers www.fivesdigital.com

More Related