PRESENTATION TO UNIVERSITY MANAGERS GROUP 18 MAY 2004

1. PRESENTATION TO UNIVERSITY MANAGERS GROUP18 MAY 2004 The first 48 days- some early thoughts

2. Contents • Finance and Resources Budget 2004 • Organisational Architecture • Focus Areas • Major Projects 2004

3. FINANCE AND RESOURCES BUDGET 2004 • Plus 8 UTE project staff • Plus 40 P/T cleaning staff

4. ORGANISATIONAL ARCHITECTURE * • Values, norms and assumptions shaping behaviour Culture Structure Strategy Unit situation and work coordination Skills Systems Capabilities of groups and individuals Core approach used to achieve goals Processes used to add value *Michael Watkins

5. ORGANISATIONAL ARCHITECTURE * • Responsibilty/Accountablilty unclear • Teamwork lacking • Squeaky wheel – lack of prioritisation • Centralised v decentralised tension • Work life balance • High quality • A little old fashioned • Conservative/prudent • Change is difficult • Blame • Lack of respect • Democratic • Risk adverse Culture Structure • Building links • Informal – traditional academic model strong • Silo in past • Structure not followed, e.g. queries to Director, • e.g. empower to help themselves • Fragmented structure, e.g. IT policy/implementation • Some use of cross functional project teams but • lack of project management • Meeting/committee use heavy Strategy Skills Systems • Leadership • Customer service culture lacking • Communication skills lacking • Business School Managers – analytical • Adjust to change • Market ourselves • Unclear roles and responsibilities • Resources • Lack of project management • Committees/meetings • Limited integration – e.g. email • Unclear accountability • Communications strategies unclear • Inadequate purchasing system • Transactional duplication • Plan driven priorities • Lack of connection with OPP • Lack of recognition of need to balance • physical with academic plan • Tyranny of operational issues • Clarity v blur *Michael Watkins

6. Focus Areas • Service Culture • Leadership • Plan Driven • Project Management • Communication - Openness and Transparency • Responsibility and Accountability • Teamwork

7. Major Projects 2004Financial Services • PeopleSoft UTE project upgrade • IFRS • Budgeting and reporting process • Cycle of planning and accountability • Reporting

8. Major Projects 2004Facilities Management • Implement Review • Planning and Stakeholder Communication • Deliver on time/on budget capital projects Total CostCompletionDate Molecular and Chemical Sciences$61 millionDecember 2004 University Club $21 millionNovember 2004 Small Animal Facilities$21 millionFebruary 2006 • Projects under consideration Foundation College Business School Shenton Park development • Improved asset management planning

9. Major Projects 2004ACS/UCS • Implement Review • Adopt a Services Management Methodology • Develop a Strategic Plan • Procurement opportunities

10. Major Projects 2004Human Resources • Service orientation • Performance management • EBA • Recruitment and retention review (all encompassing) • Introduce new orientation and Induction procedures • Revamp leadership programme • Advance the Universities risk management programme • Introduce unit evaluations