Drug & Alcohol Employee Awareness Training

1. Revised 01102012 Drug & Alcohol Employee Awareness Training

2. Welcome to the Keolis Employee Drug and Alcohol Awareness Training Course. • Our Company’s vision is to be the best passenger transportation company. To that end, our number priority is our unwavering commitment to safety. • The purpose of this training is to provide you with important information about drug abuse and alcohol misuse in order to minimize the risk of dangerous accidents and incidents often a problem in drug-filled workplaces. Keolis Transit America WELCOME!

3. The safety of our employees, passengers and the community in which we serve is our primary concern. • We care about your ability to perform the job we hire you to do. • We care about your personal life, and the negative impact drugs and alcohol can have on you, your family, your friends, and your co-workers. Keolis Transit America You Matter

4. We hope this Employee Awareness Course will give you the confidence you need to: • Feel comfortable in coming forward about problems related to drugs and alcohol • Seek help when needed, and • Encourage your co-workers to do the same. Keolis Transit America Self Confidence

5. If you have a history of drug or alcohol abuse, we hope you have taken every measure possible to stop the cycle of substance abuse. Keolis Transit America Personal Inventory

6. If you, or someone you know needs help, but you don’t know where to turn, make a personal phone call to the Human Resources department, and ask for information. Keolis HR Office – 954-523-2252 • We will do everything possible to keep your questions and concerns confidential. Keolis Transit America Need Help?

7. You can commit to fight substance abuse problems in the workplace, and at home. • After all, it could be a matter of life or death. Keolis Transit America What Can You Do?

8. Good question! • Drugs and alcohol in the workplace are a big deal because they cost • Time, • Money, and • Lives! Keolis Transit America Drugs and AlcoholWhat’s the Big Deal You Ask?

9. Some of the ways drugs cost your company time and money are: • People call in sick or show up late for work. • Production line slow downs. • Quality defects in the products and services. Keolis Transit America Drugs Cost Companies Time and Money

10. More ways drugs cost your company time and money are: • Workplace accidents and incidents. • Inventory shortages. • Missing parts and supplies. • An increase in the use of expensive medical benefits. • The company’s insurance rates go up. Keolis Transit America Wasted Time and Money

11. All these problems affect our company’s bottom line and can potentially limit the ability to offer richer benefit programs to our workforce. • And, when someone is using drugs or alcohol on the job, guess who has to pick up the slack? • That’s right! • YOU!! Keolis Transit America The Bottom Line

12. Drug abuse and alcohol misuse put workers at risk, including YOU • In addition, our passengers and our community may also be at risk • Substance abuse promotes an environment of mistrust and suspicion and can dilute your value both personally and professionally Keolis Transit America Substance Abuse Is Simply Not Acceptable

13. Drug and alcohol abusers ask co-workers to lie for them, and to cover up for them. • This creates what we call an atmosphere of “Co-Dependence”. • This is also a direct violation of the company’s policy regarding professional code of conduct. Keolis Transit America Lying and Cover Ups

14. Co-Dependence means you feel obligated to make excuses for someone else so they don’t get in trouble, or so they don’t feel the consequences of their own actions. • This only makes the situation worse and can potentially impact your status and professional position with our company. Keolis Transit America Co-Dependence

15. You can probably think of times you covered up for someone at home or at work. • Eventually, you probably felt bad about it. • You may have observed someone doing something wrong, or even dangerous, but you thought it was best just to look the other way and keep quiet. • This is called “nabling”. Keolis Transit America Are you an Enabler?

16. Covering up and co-dependence compromises your safety, your health, and the well-being of your workplace. • Don’t fall into the trap of covering up for others. • It makes the situation worse and causes the problem to last longer. • Covering up doesn’t help anyone. Keolis Transit America Does Covering Up Help?

17. Keolis Transit America What is Keolis doing to make your Workplace Drug and Alcohol Free?

18. Our management team are fully trained and are aware to the dangers drugs and alcohol cause in the workplace. • Keolis/Diversified Transportation has a “zero tolerance” for drug or alcohol abuse are will not look the other way. • If there is a problem it will be addressed. • Managers will not look the other way • And neither should you! Keolis Transit America We Will Not Look the Other Way

19. Companies all across America and the world are implementing Drug Free Workplace Policies. • Keolis provides important information about substance abuse as a demonstration of our support for your safety, health and well being as well as the others we come in contact with. Keolis Transit America Drug Free Company Policy

20. Our commitment to safety begins at the initial states of employment. Pre-employment applicants are given notice that drugs and alcohol in the workplace are not tolerated. • Our company policy will state how drug and alcohol problems will be dealt with. • The policy includes employee disciplinary actions, up to and including termination. Keolis Transit America Applicants and Employees

21. If you are not familiar with your company’s policy on drugs and alcohol, talk to the Human Resources department. The office is staffed to assist you in understanding our policies. Feel free to call us at 954-523-2252 An HR representation can answer questions about our company’s policy and procedures. Keolis Transit America Who Can Answer My Questions?

22. In furtherance of our commitment to a drug free workplace policy, Keolis conducts • Pre-employment drug and alcohol tests on applicants, and • Post-Accident and • Reasonable Suspicion tests on company employees. Keolis Transit America Will I be Tested for Drugs or Alcohol?

23. Drug and alcohol testing is a very effective deterrent. • Substance abusers think twice about using if they know getting tested may mean their • Job, • Paycheck, and • Livelihood. Keolis Transit America Testing will make a user “Think Twice”

24. Some employers test their workforce at Random throughout the year. • If your company has a “second-chance” policy, after testing positive, they may require you to have a negative • Return-to-duty test and • negative Follow-up tests. Keolis Transit America Reasons for Testing

25. Don’t wait to try to come clean after a positive test. • If you have a problem, come forward now, and seek help before you get tested for drugs or alcohol. • Keolis has an Employee Assistance Program that is available for all employees. • Our company has adopted a “zero tolerance” policy, you may not get a second chance to seek help. Keolis Transit America Seek Help Before a Test

26. Many companies have an Employee Assistance Program, sometimes referred to as an “EAP”. • You may contact the EAP at your convenience for confidential counseling and referrals toll free at 1-800-756-5792 Keolis Transit America Employee Assistance Programs

27. Don’t wait to make that call. • If you, or a co-worker, need help, it’s never too early to ask for help. Keolis Transit America Ask for Help

28. Keolis Transit America WORKPLACE TESTING

29. Keolis is mandated by Federal Regulations to conduct certain type of tests at particular times. Keolis Transit America What type of drug and alcohol testing does our company do?

30. For example, the Department of Transportation mandates testing for workers in the transportation industry • All employees in safety sensitive positions are required to be tested according to DOT rules. Keolis Transit America DOT Testing

31. Absolutely! • The testing requires a urine sample while testing for drugs. Keolis Transit America Do drugs and alcohol really show up on the tests?

32. The testing methods can provide very accurate information about the drugs in the system at the time of the test. • You should be aware that drugs can be detected anytime from just moments ago, to up to several months after use. Keolis Transit America Testing Methods

33. Not really. If you or one of your co-workers are abusing drugs or alcohol, they will show up on a test eventually. • Please also be reminded that your work performance will be reviewed and addressed if there is validated and documented concerns. Keolis Transit America Is there any way to beat the drug tests?

34. Alcohol, on the other hand, is usually tested in • Breath, • Saliva, or sometimes • Blood or • Urine. Keolis Transit America Alcohol Testing

35. Some advertisements claim there are products available that can help a drug abuser “beat” the drug test. • But, drug test collectors are specially trained to look for certain signs related to tampering with or substituting the specimens. Keolis Transit America Tampering with a Test

36. If an employee is caught attempting to “beat” a drug test, the situation will be treated like a refusal to test. • Keolis policy has the same consequences for a refusal to test as a positive test and may result in the termination of employment. Keolis Transit America Refusals to Test

37. Drug test laboratories, and the technicians trained to conduct alcohol tests, use very sophisticated, accurate devices to test for drugs or alcohol • Even small traces of drugs or alcohol will show up on most tests conducted these days. Keolis Transit America Testing Devices

38. As stated earlier, Keolis has a “zero tolerance” policy, it’s highly unlikely that someone abusing drugs or misusing alcohol will come out with a negative test result. Keolis Transit America Zero Tolerance

39. Labs and alcohol technicians generally use a two-step testing process. • If the presence of drugs or alcohol is detected, they will generally confirm their findings by a second, conclusive test, called a confirmation test. Keolis Transit America Testing Process

40. Keolis Transit America ALCOHOL

41. Alcohol is the most commonly abused substance. • Although adults may legally consume alcohol, impairment occurs even in low concentrations of alcohol in the body. Keolis Transit America Why is alcohol in the workplace an issue?

42. Studies compiled by the American Medical Association state that all individuals are impaired at a 0.040 alcohol concentration level. Keolis Transit America Impairment

43. 0.040 is half the legal drunk driving limit in most states. The same studies show that some individuals are impaired at alcohol levels as low as 0.020. Keolis Transit America Levels of Impairment

44. Our company is concerned about your well being and safety as well as those individuals that you may come in contact with. • If you are in a safety-sensitive position, you could be jeopardizing safety even with a small amount of alcohol in your system. Keolis Transit America Alcohol and Safety

45. This is why we have implemented “zero tolerance” policies not just for drugs, but for alcohol as well. Keolis Transit America Zero Tolerance for Alcohol

46. Alcohol testing can accurately determine the amount of alcohol in your system at the time of the test • Results are usually immediate. Keolis Transit America Alcohol in the Body

47. If you test positive for alcohol, you will be removed you from your job duties. • The severity of the consequences is clearly outlined in our company policy. Keolis Transit America Consequences

48. Over 13 million people in the United States abuse alcohol, or are “alcoholic”. • Alcohol abusers include every gender, race, and nationality. • Young adults ages 18-29 have the greatest alcohol problems. Keolis Transit America ALCOHOLICS

49. Alcohol abuse costs society $250 billion per year in healthcare, public safety and social expenses. • Alcohol can cost you your • Job, your • Family, or your • Life. Keolis Transit America Costs of Misusing Alcohol

50. Approximately one-third of Unintentional Injuries including • Motor vehicle crashes • Falls • Drownings • Burns and • Unintended Gunshot Wounds are alcohol related. Keolis Transit America Alcohol-Related Injuries