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Explore how the hospitality industry is adapting to changing guest needs with high-tech amenities like VOD films, customizable music selections, and integrated internet access for a seamless stay. Discover what guests truly desire and how hotels can cater to these expectations at optimized costs. Plus, experience a variety of additional services including wake-up calls, bill viewing and payment, and concierge information, all designed to elevate the guest experience. Dive into the future of in-room entertainment tailored to individual preferences.
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In Room Entertainment Clive TaylorSavoy Group of Hotels Produced by Hospitality Financial and Technology Professionals
In Room Entertainment • How has our world changed? • Have we all become Road Warriors? Produced by Hospitality Financial and Technology Professionals
In Room Entertainment Let’s ask ourselves a few questions • How do I use the television? • How can I watch films? • How can I listen to music I like? • How can I use the Internet? Produced by Hospitality Financial and Technology Professionals
In Room Entertainment • WHAT DO OUR GUESTS REALLY NEED IN THE HOTEL ROOM? • ARE WE OFFERING THESE FACILITIES? • HOW CAN WE OFFER THESE AND AT WHAT COST? Revenue share/Purchase/Free Produced by Hospitality Financial and Technology Professionals
In Room Entertainment The TV System • Easy to use • Menu driven • Quick to get to where you want to go • Offer full range of digital quality channels • High resolution screen TFT technology Produced by Hospitality Financial and Technology Professionals
In Room Entertainment Films • VOD • Digital quality • Various genres to cover all tastes • Functionality Produced by Hospitality Financial and Technology Professionals
In Room Entertainment Music On Demand • Various genres • Ability to select tracks randomly • Ability to make up own selection from what is offered • Functionality Produced by Hospitality Financial and Technology Professionals
In Room Entertainment Internet • Integrated system (if facility not already in room) • Easy simple connectivity (fixed or WI-FI) • Access via laptop or TV • Real time 24 hours • Bundled solution offer for all functionality on the in room solution Produced by Hospitality Financial and Technology Professionals
In Room Entertainment Other functionality • Wake Up calls • View and pay bills • Messaging • Mini bar • Technical services • Hotel services • Concierge Information Produced by Hospitality Financial and Technology Professionals
In Room Entertainment What else? • Ability to view/listen to selected choices that have been stored on the server tailored to “My” needs • Pre –recorded events (past and present) • Simple easy printing capability • Improved internet on TV • Full Video Conferencing Produced by Hospitality Financial and Technology Professionals