1 / 10

Technology Services and Support

Technology Services and Support. Abraham W. Bolden, Technology Coordinator. Responsibilities. Fixed Asset Management for all items over $500 and all electronic items. Technology Support of computer hardware, software, infrastructure, and network

forrest-marshall
Download Presentation

Technology Services and Support

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Technology Services and Support Abraham W. Bolden, Technology Coordinator

  2. Responsibilities • Fixed Asset Management for all items over $500 and all electronic items. • Technology Support of computer hardware, software, infrastructure, and network • Audio Video services for Auditorium and Cafeteria, and individual classrooms Abraham Bolden, Technology Coordinator

  3. Fixed Asset Management • Request • Quote • Procurement • Approval • Receipt • Inventory • Assignment • Maintenance • Damage • Theft • Disposal Abraham Bolden, Technology Coordinator

  4. Technology: LAN/WAN Support • Maintain approximately 700 hosts (computers, printers, switches, access points) on the network • Majority of computers(431) are managed in IDS laptop carts (180), ETC (150), Engineering (60), CEO laptop cart (30), Library (26), and Post Secondary (15) • Approximately 52 computers are in Administrative areas, and another 83 in classrooms. • As of 10/22/2010, 133 Staff,1258 Student Users Abraham Bolden, Technology Coordinator

  5. Technology: Website Support • GradeSpeedhttp://gradebook.cps.k12.il.us • Parent Portalhttp://parent.cps.k12.il.us • Student Portalhttp://student.cps.k12.il.us • Verify http://verify.cps.k12.il.us • ERP - Fixed Asset Register and E-Quotes https://sso.erp.csc.cps.k12.il.us:7780/sso/pages/login.jsp • IMPACT-SIM http://sim.cps.k12.il.us • Compliance http://harlan-adm01 • Asset Trackinghttp://sc.cps.k12.il.us/selfservice/login.asp • Student Account Searchhttps://adam.fc.cps.edu/fcpwrst/Login.asp • First Classhttp://fc.cps.edu • VPN https://portal.connect.cps.edu • TimeTrack\\harlan-srv01\Timetrack • Unofficial: http://twitter.com/harlanfalcons, Http://harlanfalcons.blogspot.com Abraham Bolden, Technology Coordinator

  6. Audio Video • Auditorium – Audio setup, LCD, computer • Cafeteria – Audio setup, LCD, computer • Classroom equipment reservations • CTA Bus Tracker in Lobby • All events on Harlan Calendar Abraham Bolden, Technology Coordinator

  7. How to request service • Send an email to awbolden@cps.edu • Please be specific and detailed as possible • Technology Work order forms signed by an Assistant Principal are also acceptable http://harlanfalcons.org/ourpages/auto/2009/4/28/48423868/TechnologyWorkOrder.pdf • Verbal requests take longer • Administrative requests are considered high priority • Contact Tech EXCL at 773-553-3925 Abraham Bolden, Technology Coordinator

  8. When to request service • Don’t wait. Send the email today. Abraham Bolden, Technology Coordinator

  9. Harlan Event Calendar Abraham Bolden, Technology Coordinator

  10. Resources available • Technology for Teachers , Wednesdays 3:00-3:20 PM, Room 119 • CEO Laptop Cart available for use under approval of Administration • New Printer/Copier in Room 119, Training to be announced • Parent Portal will decrease your workload. Use it. • Harlan website is RSS enabled. • Attend Technology for Teachers to learn about this feature • Learn to retrieve your First Class email within another email account Abraham Bolden, Technology Coordinator

More Related