Administrative burden reduction for businesses in Norway

1. Administrative burden reduction for businesses in Norway The Brønnøysund Register Centre’s perspective Dörthe Koerner, Workshop on eGovernment and Reduction of Administrative Burden

2. Measuring the progress Dörthe Koerner, Workshop on eGovernment and Reduction of Administrative Burden

3. Administrative burden reduction for businesses in Norway • Agenda: • The BrønnøysundRegister Centre • Milestones of a continuous process • Sharing key information by common use of a unique identification number • Sharing information other than key information • Sharing a solution for receiving information • Next steps • Lessons learnt Dörthe Koerner, Workshop on eGovernment and Reduction of Administrative Burden

4. eGovernment and Digitalization at the Brønnøysund Register Centre ÷ ”Weprovide a basis for creatingvalues ” Simplification Simplicity Sharing of information Interoperation Certainty Legal rights Trust Transparency Digitalization Internally From and to users Across Government Dörthe Koerner, Workshop on eGovernment and Reduction of Administrative Burden

5. Administrative burden reduction for businesses in Norway • Agenda: • The BrønnøysundRegister Centre • Milestones of a continuous process • Sharing key information by common use of a unique identification number • Sharing information other than key information • Sharing a solution for receiving information • Next steps • Lessons learnt Dörthe Koerner, Workshop on eGovernment and Reduction of Administrative Burden

6. Scanning Milestones in a continuousprocess1995: The Central Coordinating Register of Legal Entities Automatic check points Altinn Laws and regulations Population register Auditor Bankruptcies One form Database Client Registration and legal control Approx. 80% of the public sector re-uses key information from the Central Coordinating Register of Legal Entities Statistics Norway Magnetic and optical storage Tax Administration Register of Business Enterprises Register of Employers Dörthe Koerner, Workshop on eGovernment and Reduction of Administrative Burden

7. Milestones in a continuousprocess1997: The Register of Reporting Obligationsof Enterprises • A tool to reducereportingobligations for businesses • Legal basis for the «OnceOnlyPrinciple» • An updatedoverviewof all reportingobligations • Pathfinder to findoutwhereinformation is alreadyavailable • Startingpoint for thedevelopmentofnewpublic forms and services • Support for businessesseekinginformationonreportingobligations Since 1997 businesses have saved 33% of human resources spent on reporting obligations Dörthe Koerner, Workshop on eGovernment and Reduction of Administrative Burden

8. Milestonesof a continuousprocess2003: Altinn – the Norwegian eGov-portal for businesses • From a one-stop-shop to report information to an eGov-portal for electronic dialogue: www.altinn.no • Implementing the “once-only” principle • The Central Coordinating Register for Legal Entities • Access management • Pre-filled forms • Contact details for digital communication • The Register of the Reporting Obligations of Enterprises • Startingpoint for thedevelopmentofnewpublic forms and services • The potential of ICT: reporting accounts directly from a computer system Compared with 2003 twice as many businesses think that public forms have become less burdensome. Dörthe Koerner, Workshop on eGovernment and Reduction of Administrative Burden

9. Milestones of a continuous process • Business Registration Reform Case Study: Norway https://www.wbginvestmentclimate.org/uploads/Business%20Registration%20Case%20Study%20Norway.pdf Dörthe Koerner, Workshop on eGovernment and Reduction of Administrative Burden

10. Administrative burden reduction for businesses in Norway • Agenda: • The BrønnøysundRegister Centre • Milestones of a continuous process • Sharing key information by common use of a unique identification number • Sharing information other than key information • Sharing a solution for receiving information • Next steps • Lessons learnt Dörthe Koerner, Workshop on eGovernment and Reduction of Administrative Burden

11. Next steps • SERES = Semantics Register for Electronic Services • Need for a common understanding of the information exchanged • A tool for public agencies to describe the information within their domain • EDAG = Electronic dialogue with employers • Co-ordinated reporting of information on employees Dörthe Koerner, Workshop on eGovernment and Reduction of Administrative Burden

12. Administrative burden reduction for businesses in Norway • Agenda: • The BrønnøysundRegister Centre • Milestones of a continuous process • Sharing key information by common use of a unique identification number • Sharing information other than key information • Sharing a solution for receiving information • Next steps • Lessons learnt Dörthe Koerner, Workshop on eGovernment and Reduction of Administrative Burden

13. Lessons learnt • The good circle in the use of information Dörthe Koerner, Workshop on eGovernment and Reduction of Administrative Burden

14. Lessons learnt Reducing the workload Legislator Public agency Politicalintention Laws and regulations Information need Solution Solution Source Consultation Workload Reporting obligation Consequences Adjustment Business Dörthe Koerner, Workshop on eGovernment and Reduction of Administrative Burden

15. Lessons learnt • Working across agencies • Common use of a unique identifier • Close cooperation with users Dörthe Koerner, Workshop on eGovernment and Reduction of Administrative Burden

16. Thank you! Dörthe Koerner, Workshop on eGovernment and Reduction of Administrative Burden