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CLUB EXCELLENCE PROCESS (CEP). WAYS TO IMPROVE YOUR CLUB. WHY CEP?. PLAY VIDEO. WHAT IS CEP?. CEP is a process to provide all Lions with ways to strengthen their club, both in member involvement and community involvement CEP consists of two parts: Member Survey Community Assessment.
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CLUB EXCELLENCE PROCESS(CEP) WAYS TO IMPROVE YOUR CLUB
WHY CEP? PLAY VIDEO
WHAT IS CEP? • CEP is a process to provide all Lions with ways to strengthen their club, both in member involvement and community involvement • CEP consists of two parts: • Member Survey • Community Assessment
MEMBER SURVEY • Essentially, is finding out, and acting upon, what members think about the club environment and club operations • Survey is simple, direct, and tailorable • Survey should be conducted at the beginning of the Lion’s Year • Survey should be given to new member after six-moths in the club
MEMBER SURVEY • Survey Topics: • Club Meetings • Membership • Club Activities • Personal Satisfaction • Can add specific questions - “how often should we have a program – once a month, every other month, other?” • Always include a comment box so members may add anything they deem important relative to the topic
MEMBER SURVEY • Conduct during a dinner meeting • SCORE: 0 = NEVER 4 = ALWAYS TIMELY FEEDBACK ACTION PLAN/FIXES
COMMUNITY ASSESSMENT • Essentially, is looking within your service area to identify possible activities, events to change, conduct, support, and organizations to partner • Four assessment focus areas: • What kind of volunteer services your area needs • Which projects and programs are important to the people in your area • Are your club’s service projects still needed in your area • Are other organizations in your area providing similar services • All members are involved • Know your club’s resources and capabilities
COMMUNITY ASSESSMENT LIONS ACTIVITIES/PROJECTS ASSESSMENT POINTS Where can they come together? Sight & Hearing Scholarships Bland Diabetes Peace Poster Reading Program Senior Citizens Health Fairs Food Baskets/Kitchens Safety Youth Camp …………. Schools Libraries Social Services Volunteer Groups American Legion/VFW Park Service Environmental Groups Police Department Hospitals/Clinics Fire Department Scouts ………… WE SERVE
SUMMARYBENFITS • Survey • Member Perspective = Involvement • Changes = Positive Movement & Satisfaction • Assessment • - Better Understanding of Community Needs = Optimizes Club Resources to Needs • - Improves Club Visibility = Improves Potential for New Members
SUMMARYSUPPORT • LCI Documents: • Member Survey – ME15b and ME15 • Community Assessment – MK9 • D24A Global Leadership Team (GLT) • Workshop on the survey or assessment, or both