Which of the following is rapidly becoming the infrastructure of choice for electronic commerce?

1. Which of the following is rapidly becoming the infrastructure of choice for electronic commerce? • SAP Enterprise systems • World Wide Web • The Internet • AOL • Not sure

2. Which of the following is rapidly becoming the infrastructure of choice for electronic commerce? • SAP Enterprise systems • World Wide Web • The Internet • AOL • Not sure The Internet offers business an even easier way to link with other businesses and individuals at a very low cost. It provides a universal and easy-to-use set of technologies and standards for all organizations.

3. Which of the following describes how the enterprise produces, delivers, and sells a product or service? • Managerial job descriptions • Business model • Mission statement • Information asymmetry • Strategic overview

4. Which of the following describes how the enterprise produces, delivers, and sells a product or service? • Managerial job descriptions • Business model • Mission statement • Information asymmetry • Strategic overview A business model also shows how the enterprise delivers value to customers and how it creates wealth.

5. Which of the following describes when one party in a transaction has more information that is important for the transaction than the other party. • Search results • Information symmetry • Information asymmetry • Dynamic pricing • Not sure

6. Which of the following describes when one party in a transaction has more information that is important for the transaction than the other party. • Search results • Information symmetry • Information asymmetry • Dynamic pricing • Not sure The Internet shrinks information asymmetry, making it easy for consumers to find out the variety of prices in a market and discover the actual costs merchants pay for products.

7. Which of the following refers to the depth and detail of information that a business can supply to the customer? • Information symmetry • Information reach • Dynamic pricing • Information richness • Not sure

8. Which of the following refers to the depth and detail of information that a business can supply to the customer? • Information symmetry • Information reach • Dynamic pricing • Information richness • Not sure Richness also refers to the information the business collects about the customer.

9. Which of the following refers to how many people with which a business can connect? • Information symmetry • Information reach • Dynamic pricing • Information richness • Not sure

10. Information symmetry • Information reach • Dynamic pricing • Information richness • Not sure Which of the following refers to how many people with which a business can connect? Information reach also refers to the number of products a business can offer the increased number of potential customers.

11. Online bidding is also called… • information symmetry. • social networking. • pure-play. • online syndication. • dynamic pricing.

12. Online bidding is also called… • information symmetry. • social networking. • pure-play. • online syndication. • dynamic pricing. Online bidding, also known as dynamic pricing, is expected to grow rapidly because buyers and sellers can interact so easily through the Internet to determine what an item is worth at any particular moment.

13. Corporate clients can target online customers on Web sites through the use of… • social networking. • e-mail addresses. • flash animation. • pop-up ads. • Web portals.

14. Corporate clients can target online customers on Web sites through the use of… • social networking. • e-mail addresses. • flash animation. • pop-up ads. • Web portals. Pop-up ads automatically open up when a user accesses a specific Web site and the user must click on the ad to make it disappear.

15. The practice of expanding the number of businesses or social contacts by making connections through individuals is known as… • social networking. • e-mail addresses. • flash animation. • pop-up ads. • Web portals.

16. The practice of expanding the number of businesses or social contacts by making connections through individuals is known as… • social networking. • e-mail addresses. • flash animation. • pop-up ads. • Web portals. Social networking sites link people through their mutual business or personal connections, enabling them to find sales leads, job-hunting tips, or new friends.

17. Firms that do not have an existing bricks-and-mortar business when they designed their Internet business are considered to be… • entrepreneurs. • information brokers. • content providers. • online service providers. • pure-play businesses.

18. Firms that do not have an existing bricks-and-mortar business when they designed their Internet business are considered to be… • entrepreneurs. • information brokers. • content providers. • online service providers. • pure-play businesses. Pure-play business models are based purely on the Internet and have no other outlet for their products or services.

19. Which of the following types of e-commerce involves retailing products and services to individual shoppers? • Consumer-to-consumer • Business-to-consumer • Business-to-business • Wireless-to-wired • Not sure

20. Consumer-to-consumer • Business-to-consumer • Business-to-business • Wireless-to-wired • Not sure Which of the following types of e-commerce involves retailing products and services to individual shoppers? Business-to-business e-commerce involves the sales of goods and services among businesses. Consumer-to-consumer e-commerce involves consumers selling directly to consumers.

21. The removal of organizations or business process layers responsible for intermediary steps in a value chain is called… • clickstream tracking. • collaborative filtering. • Web personalization. • disintermediation. • reintermediation.

22. The removal of organizations or business process layers responsible for intermediary steps in a value chain is called… • clickstream tracking. • collaborative filtering. • Web personalization. • disintermediation. • reintermediation. By selling directly to consumers or reducing the number of intermediaries, companies can achieve higher profits while charging lower prices.

23. clickstream tracking. • collaborative filtering. • Web personalization. • disintermediation. • reintermediation. Communications and product offerings can be tailored precisely to individual customers through…

24. Communications and product offerings can be tailored precisely to individual customers through… • clickstream tracking. • collaborative filtering. • Web personalization. • disintermediation. • reintermediation. Firms can create unique personalized Web pages that display content or ads for products or services of special interest to each user, improving the customer’s experience and creating additional value.

25. Informal yet structured Web sites where individuals can publish stories, opinions, and links to other Web sites of interest are known as… • Web portals. • intranets. • extranets. • blogs. • private industrial networks.

26. Informal yet structured Web sites where individuals can publish stories, opinions, and links to other Web sites of interest are known as… • Web portals. • intranets. • extranets. • blogs. • private industrial networks. Individuals and corporations use blogs, short for Weblogs, to post their views and opinions, and create links to and from other blogs or Web sites.

27. B2B extranets that focus on continuous business process coordination between companies are known as… • Web portals. • electronic data interchanges. • private industrial networks. • net marketplaces. • exchanges.

28. B2B extranets that focus on continuous business process coordination between companies are known as… • Web portals. • electronic data interchanges. • private industrial networks. • net marketplaces. • exchanges. A private industrial network typically consists of a large firm using an extranet to link to its suppliers and other key business partners. It may also be called a private exchange.

29. Independently owned third-party Net marketplaces that can connect thousands of suppliers and buyers for spot purchasing are known as… • Web portals. • electronic data interchanges. • private industrial networks. • net marketplaces. • exchanges.

30. Independently owned third-party Net marketplaces that can connect thousands of suppliers and buyers for spot purchasing are known as… • Web portals. • electronic data interchanges. • private industrial networks. • net marketplaces. • exchanges. Many exchanges provide vertical markets for a single industry and primarily deal with direct inputs.

31. Which of the following is not considered an electronic payment system? • ATM Cards • Digital cash • Digital wallets • Stored value payment systems • Peer-to-peer payment systems

32. Which of the following is not considered an electronic payment system? • ATM Cards • Digital cash • Digital wallets • Stored value payment systems • Peer-to-peer payment systems Special payment systems (options 2, 3, 4, and 5) have been developed specifically to pay for goods electronically on the Internet.

33. PayPal is the most popular method of … • ATM Cards. • digital cash. • digital wallets. • stored value payment systems. • peer-to-peer payment systems.

34. PayPal is the most popular method of … • ATM Cards. • digital cash. • digital wallets. • stored value payment systems. • peer-to-peer payment systems. Peer-to-peer payment systems serve people who want to send money to vendors or individuals who are not set up to accept credit card payments.

35. Which of the following typically centers around a portal to provide a single point of access to internal systems and documents? • B2C e-commerce site • C2C e-commerce site • Extranet • Intranet • Not sure

36. Which of the following typically centers around a portal to provide a single point of access to internal systems and documents? • B2C e-commerce site • C2C e-commerce site • Extranet • Intranet • Not sure Intranet corporate portals provide a single, consolidated view of information resources and can be customized to suit the information needs of specific business groups and individual users.

37. Which of the following would not typically be included on an intranet? • Employee handbooks • Telephone directories • Employee benefits information • Product catalogs • Electronic payment systems

38. Which of the following would not typically be included on an intranet? • Employee handbooks • Telephone directories • Employee benefits information • Product catalogs • Electronic payment systems Internal corporate applications based on the Web page model can be included on an intranet and can be revised immediately as changes occur.

39. Which of the following is not considered a management challenge to establishing e-commerce and e-business models in the digital firm? • Finding a successful Internet business model • Organizational change • Finding venture capital • Creating trust and security • Protecting individual privacy

40. Which of the following is not considered a management challenge to establishing e-commerce and e-business models in the digital firm? • Finding a successful Internet business model • Organizational change • Finding venture capital • Creating trust and security • Protecting individual privacy Web-enabling business processes for e-commerce and e-business requires changing the way the organization works. Management must pay attention to these challenges and carefully plan solutions to them.